Toyota has raised more than £500,000 to support people living with and affected by motor neurone disease (MND). It has also extended its partnership with MND Association for a further two years, into 2027.

Toyota joined forces with MND Association in 2021. The charity was chosen by the company’s staff in memory of a much-loved colleague, Rachel Rollason, who suffered from MND, a terminal neurological condition that affects up to 5,000 people in the UK at any one time.

Since then, colleagues from Toyota (GB), Toyota Financial Services, Toyota Insurance Services and KINTO UK, have pushed themselves to the limits in a variety of fund-raising activities including taking part in marathons, a cycling challenge from Portsmouth to Newcastle, a Tough Mudder and a 100km walk along the River Thames which raised more than £120,000 in just two days.

Tanya Curry, MND Association’s Chief Executive, said: “We are delighted that Toyota has chosen to extend its partnership with us. We are so grateful for everything they have done to support our work over the past four years, whether that’s by volunteering, training to take part in an event, or fundraising. Thanks to Toyota, we have been able to provide support grants for life-changing wheelchair adaptions, while pushing forward with ground-breaking research into potential new treatments for this terrible disease. Over the next two years, the strong partnership between our organisations will continue to grow and allow us to accelerate progress in the fight against MND.”

Scott Thompson, Toyota (GB) President and Managing Director, said: “I’d like to thank our staff for their efforts in helping us reach our fundraising target of £500,000.  We already have plans for further fundraising, for example next month four senior team members: Jason Milton, Rob McKendrick, Carla Henson and Dariusz Mikolajczak, will take part in the London Marathon.”

For more information, or to donate, visit https://donate.giveasyoulive.com/campaign/toyota-london-marathon

For more information about MND Association please visit www.mndassociation.org

Toyota GB

Image: From L to R: Charlotte Taylor, Senior Corporate Partnerships Executive, MND Association, Pete Collins, Senior Corporate Partnerships Development Executive, MND Association, Kish Laungani, Specialist Sustainability Programmes, Toyota GB, Isla Thomson, Assistant, CSR, Sustainability and ESG, Toyota GB and Rosemary Parkin, Assistant Press and PR, Toyota GB

Thames Water should be put into “special administration” rather than given a £3billion bailout, Epsom and Ewell’s MP said after the utility company won a major court battle to stave off nationalisation.

In February, the embattled water firm won the right to go ahead with the huge loan despite some of Thames Water’s creditors opposing the costly 9.75 per cent interest rate. The decision was then challenged on appeal with the courts this week again finding in favour of Thames Water.

The company, which has overseen record sewage spills amid rising prices for customers – while paying out hundreds of millions of pounds in dividends to shareholders – says the £3billion loan puts them on a “more stable financial foundation”. From April, bills will increase by 31 per cent.

Thames Water CEO Chris Weston said they were pleased with the court’s decision “decisively refused” the appeal and allowed the loan to go through. He said: “We remain focused on putting Thames Water onto a more stable financial foundation as we seek a long-term solution to our financial resilience.

“Today’s news demonstrates further progress. We continue to work closely with our creditors, enabling us to access liquidity to continue to implement our turnaround plan so we can deliver better results for our customers and the environment while seeking to attract new capital into the business.

“As we have previously stated, the Company Plan will not affect customer bills but will provide continued investment in our network to fix pipes, upgrade our sewage treatment works, and maintain high-quality drinking water. We remain of the view that a market led solution is in the best interest of customers, UK taxpayers and the wider economy.”

The decision to reject Charlie Maynard, the Liberal Democrat MP for Whitney’s appeal has not pleased everyone.

Helen Maguire, the Lib Dem MP for Epsom and Ewell, described the bail out as “terrible news” for people “who have been paying the price for a company that is not fit for purpose.”

She said: “Thames Water is spending almost a third of my constituents’ bills on servicing their mountain of debt, instead of investing in vital infrastructure and stopping gallons of sewage from being pumped into our rivers.

“It is in the Government’s power to end this now. Thames Water must be put into special administration and we cannot allow failing water bosses to keep throwing good money after bad, while our regulators sit on their hands and customers’ bills go through the roof.”

Thames Water’s cash flow was set to run dry in March before the loan deal was agreed with speculation growing that it could come under government control. The network is also in need of major repair and modernisation expected to cost in the billions.

Related reports:

Surrey’s LibDem MP majority take on Thames Water

Thames Water’s reputation going down the drain

Thames Water rebate

Epsom & Ewell households drowning as water bills rise?

Image credit: By NegativeSpace in Travel (logo added).

A new cinema or bowling alley could “breathe new life” into Leatherhead as part of major regeneration plans aimed at “reversing the trend of brands leaving the town”. Plans for the high street, Swan Centre and Bull Hill will be put on display this week with people invited to have their say on the proposals that will be among the biggest changes to the town in years. Mole Valley District Council and Kier Property are working together on the project and have said they were “excited to share” the new layouts that feature “significant updates” based on feedback from 2024.

A spokesperson for the project said: “The proposals… aim to breathe new life into the Swan Centre and Leatherhead High Street. This will be through investment in upgrades to the look and feel of the centre. We are also proposing to open up the main entrance to provide specific units to bring exciting and quality chains and independent restaurants and operators to Leatherhead.” The new layout will also include what is being described as a ‘cultural building’ on the first floor ‘to potentially include a cinema, bowling, activity centre to provide a great new entertainment offering in the town centre.

They added: “This investment will be a catalyst to improve the quality and variety of offer in both the Swan Centre and Leatherhead High Street, reversing the trend of brands leaving the town and shop closures.” To take the development further, the council and Kier Property – working together as a joint venture called The Leret Partnership, is calling on residents to give their views on the updated proposals.

Among the updates and refinements are an increase in public green space and new building layout in Bull Hill with two drop-in sessions being held this week to give people the opportunity to take a closer look. Both sessions will take place in the former Clinton Cards site within the Swan Centre. The first will run from 2pm to 8pm on Thursday, March 13, with the second taking place on Saturday, March 15 from 10am to 4pm. They are also being hosted on the Leret Partnership’s website.

Image: Swan Centre Proposal from the Leret Partnership (MVDC)

Related reports:

River Mole to attract visitors to Leatherhead?

Leatherhead town on the way up?

The iconic Surrey Hills will keep its classic English pie and mash shop after plans were approved for the takeaway in Box Hill. Posha’s Pie and Mash Shop, in the rural Box Hill Road, Tadworth, was given the go-ahead at the second time of asking despite traffic officers again recommending its refusal. Surrey Highways said in January that the shop should be refused permission over concerns of cars reversing onto the main road, and the application was deferred to allow the owners to make the needed changes.

The new plan removed the on-site parking that had caused concern, but Surrey Highways was still unimpressed, saying cars would now park in the nearby streets, clogging roads and pavements. Councillors disagreed and thought the shop should be encouraged as it would bring trade to the area as well as much-needed food options. Councillor Paul Potter (Liberal Democrat; Brockham, Betchworth, Buckland Box Hill and Headley) said the parking and traffic issues were overstated given the generally low levels of cars using Box Hill Road. He said: “(The pie and mash) is a vital part for a lot of people up there. For a lot of residents in the mobile homes, they walk there, they don’t drive – there are hundreds of mobile homes up there. It’s a vital thing for the community.”

Cllr Simon Bud (Conservative; Brockham, Betchworth, Buckland Box Hill and Headley) added: “It’s a rural business in a rural area, that’s what this is. They’re trying something quite different from what you normally see, and how good that is to see in a rural area on a rural road. How refreshing to see a car-free development. I cycle here, and if more of us did, we wouldn’t have this problem, would we? It’s really great to see a business that’s going forward and making it car-free.”

The site has been used as a pie and mash takeaway with a seating area since August 2023. The application was to formally change its use from the old dog grooming parlour. The Wednesday, March 5 meeting of Mole Valley District Council heard from one speaker against the proposal. She told the meeting that Porsha’s advertised on social media, which would draw in people from outside Box Hill. She said: “Cars park up on the pavement outside our house, which is the only pavement by the pie and mash. Indiscriminate parking narrows the road and interferes with the free flow of traffic and prohibits pedestrians from using the pavement. We also have a lot of teenagers who do their Duke of Edinburgh awards and walk along where the cars are parked with two wheels on the pavement. It is dangerous.”

The plans were ultimately passed with the unanimous backing of the committee.

Image – Credit Google Street view May 2023 the business’s food van

A dangerous e-bike battery that caused a house fire in Surrey has been successfully removed from sale on Amazon, thanks to the proactive efforts of Surrey Fire and Rescue Service and Trading Standards.

The fire, which occurred recently in a Surrey home, was caused by an unsafe Unit Pack Power battery pack from a converted e-bike while it was being charged. This incident highlights the risks posed by substandard and unsafe lithium-ion batteries.

Following the fire investigation, Surrey Fire and Rescue Service’s Fire Investigation team worked closely with Surrey Trading Standards to assess the safety of the battery pack. Their findings led to Amazon removing the product from sale, helping to prevent further incidents and protect consumers.

Matt Perry, Fire Investigation Officer at Surrey Fire and Rescue Service, said: “This fire serves as a stark reminder of the dangers associated with unsafe e-bike batteries.

“We are committed to keeping Surrey residents safe, and I am pleased that our partnership with Trading Standards has resulted in the removal of this hazardous product from the market. We strongly urge the public to be vigilant when purchasing batteries and always choose reputable retailers and manufacturers.”

Surrey Trading Standards has also warned consumers about the risks of purchasing unregulated or non-compliant lithium-ion batteries online.

Amanda Poole, Assistant Director for Trading Standards at Surrey County Council, added: “Unsafe lithium-ion batteries pose a serious fire risk, and we are pleased to have taken swift action alongside Surrey Fire and Rescue Service to have this product removed from sale.

“Consumers should always check that batteries and chargers meet UK safety standards and be cautious of cheap or unbranded products sold online.”

Surrey Fire and Rescue Service continues to raise awareness through its #BatteryWise campaign, which provides essential guidance on the safe use, storage, and disposal of lithium-ion batteries.

For more information on battery safety, visit Surrey Fire and Rescue Service’s website and social media channels. If you have concerns about a potentially unsafe product, you can report it to Trading Standards via Citizens Advice.

Image: Credit AVD Fire – CC BY-NC 4.0 [illustration and not the case in question].

Epsom HQ based Toyota UK has strengthened its support for the local community by providing two Proace battery-electric people carriers to the Queen Elizabeth’s Foundation for Disabled People (QEF). The Leatherhead-based charity, which helps disabled individuals achieve greater independence, will use the vehicles to enhance its transport services.

The electric people carriers will assist QEF’s retail teams across its network of 15 charity shops and at The Grange in Kent, where residents with learning disabilities will benefit from group outings. The donation is part of a wider strategic partnership between Toyota and QEF, aimed at improving mobility for disabled people.

Toyota’s commitment extends beyond vehicle provision, with plans to collaborate on fundraising events, volunteer opportunities, and awareness campaigns. Proceeds will support QEF’s Mobility Services, which help individuals increase their independent mobility through driving assessments, lessons, and mobility advice.

Michelle Giles, QEF’s Mobility Services Manager, expressed her gratitude for Toyota’s contribution: “The electric vehicles will enable supported individuals to enjoy outings and engage more with their local communities. They will also make our retail operations more sustainable by reducing vehicle emissions.”

She added: “This partnership will make a significant difference to those who rely on our Mobility Services, whether for driving assessments, mobility advice, vehicle adaptations, or accessible transport.”

Scott Thompson, President and Managing Director of Toyota (GB), highlighted the importance of the collaboration: “Improving mobility for all is at the heart of what we do at Toyota. It’s wonderful that QEF, a charity close to our head office in Epsom, will benefit from our Proace Verso electric people carriers. We look forward to continuing our support for QEF as one of our dedicated charity partners.”

QEF, a Surrey-based charity with 90 years of experience, provides expert services to nearly 10,000 disabled people annually. Its work includes mobility services, neuro rehabilitation, specialist assistive equipment, and residential care for people with learning disabilities. The partnership with Toyota marks another step in enhancing the charity’s ability to support those who rely on its services.

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Popular Stoneleigh pub, The Station, on The Broadway, has reopened to the public following an exciting six-figure renovation designed to revitalise the existing site and give it a brand-new look and feel.

The Station closed its doors in January and is now reopening following completion of major works both inside and out, reaffirming the popular pub as a central community space.

The inside of the pub has received a complete makeover to create a modern, welcoming atmosphere with new refreshed décor and an open plan layout divided into zones for various occasions, including a cocktail area, a TV-free restaurant/dining area, and a sports bar, with plentiful TVs including ones situated in the new outdoor pergola.

Customers will find comfort and convenience at the pub with the new layout, including bookable booths and a champagne table, providing a cosy and private space to enjoy time with friends and family. The pub can cater to gatherings of varying sizes in its revamped function room and the refurbished toilets offer improved facilities for all.

Anna Carrier, General Manager of The Station said: “Our brilliant team at The Station, are excited to showcase our new and improved pub to the local community. We’re looking forward to welcoming both new and old customers!

“The renovation has given the pub a new lease of life, and we’re confident that customers will love our improved facilities, whether they’re looking for a drink with friends, a meal with the family, are booking a party, or enjoying a sporting event, there really is something for everyone!”

The stunning gardens have undergone a huge transformation too and now offer a variety of comfortable seating from booths, high seats to normal tables, along with mood lighting and heating. The outdoor areas now offer even more space for relaxation or to dine and drink with friends whilst watching the sport on new outdoor TVs.

The pub offers Sky and TNT Sports, showing all major matches throughout the year, so sports fans need never miss a second of the action. The venue is also registered on the Greene King Sport App for countless deals.

Alongside seasonal events, The Station will host a regular programme of activities, including bingo every Tuesday, Thursday quiz nights, and live entertainment every Friday.

The Station reopens with a delicious menu, with many deals including irresistible small plates, perfect for sharing, priced at three for £15, or five for £22.50. Plus, there is a dedicated kids’ menu, a Lunch Club menu, and a fabulous weekly Steak Thursday ensuring there’s plenty of variety for everyone to enjoy. A Sunday menu is also available serving traditional roasts for all the family.

The investment has provided multiple job opportunities to the local community and the pub team has grown, offering around 10 new jobs for locals.  

The Station reopened on the 21 February and is located on The Broadway, Stoneleigh, Epsom, KT17 2JA. For more information visit: https://www.greeneking.co.uk/pubs/surrey/station

Epsom and Ewell has emerged as the fastest-growing local authority in the South East of England for small businesses, according to new data from the Office for National Statistics (ONS) analysed by BusinessFinancing.co.uk. The borough gained 100 new small businesses in 2024, representing a 2.88% increase—the highest growth rate in the region.

This growth is particularly significant given that the South East as a whole experienced a slight decline in the number of small businesses, with a recorded drop of -0.09%. Epsom and Ewell’s performance stands in contrast to this regional trend, highlighting the borough’s resilience and business-friendly environment.

The latest analysis was conducted by BusinessFinancing.co.uk, which examined data from the ONS to determine small business growth rates across local authorities in the UK. Their study identifies the areas where entrepreneurial activity is thriving, despite the economic challenges of recent years, including Brexit-related trading difficulties and the lingering impact of the Covid-19 pandemic.

The strong performance of Epsom and Ewell may be attributed to its strategic location, well-connected transport links, and the continued support for local enterprise initiatives. Business owners in the borough have also benefited from improved access to credit, as financial institutions report an increase in successful loan applications for small firms.

Local business leaders have welcomed the findings, seeing them as an encouraging sign that Epsom and Ewell remains an attractive destination for entrepreneurs. “It’s fantastic to see our borough leading the South East in small business growth,” said Richard Excell of Epsom based Excell Design & Marketing and the Epsom Business Club, “This reflects the hard work and resilience of our local entrepreneurs who continue to drive innovation and employment in our community.”

BusinessFinancing.co.uk has also created a nationwide map showcasing their findings across the UK, which illustrates the varying rates of small business growth. Their analysis highlights Aberdeen as the UK’s leading city for small business expansion, with a 1.95% increase.

With Epsom and Ewell bucking the regional trend and proving to be a hub for entrepreneurial activity, the future looks promising for small businesses in the borough. Continued investment in local infrastructure and support networks will be key to sustaining this momentum and ensuring long-term prosperity for the area’s business community.

A 17th century pub could be transformed into a Sainsbury’s Local. Plans have been submitted to refurbish the Grade II-listed drinking establishment, on Dorking Road in Epsom, to a convenience store.

If approved, a Sainsbury’s convenience store would take over the ground floor of the historic building and install an ATM machine outside. Plans also include resurfacing and reducing the car park to just 13 spaces, four of which will be reserved for delivery vehicles. 

The former White Horse Public House was converted into Lava Lounge, a restaurant and cocktail bar, in 2020. Lava Lounge closed in January 2024, having been on the market for at least two years according to planning documents. 

Used for centuries for drinking, the former purpose of the pub is no longer viable according to Sainsbury’s. “Given the wealth of drinking establishments in Epsom, not just in the town centre, it is unlikely that the loss of a facility which has already been closed for a year could be considered a detriment,” the application said. 

Serving a specific catchment area, the proposed Sainsbury’s is said to be conveniently located for nearby residents, visitors and employees at Epsom hospital as well as passing trade. The development will also create around 20 new jobs, a mixture of full and part-time.

“Very little appears to have survived” from the 17th-18th century on the ground floor, planning documents state, perhaps only the thick walls around the chimney breasts. The timber framed structure at first floor level appears to be correctly placed for a historic building but, the report says, the timbers appear to be modern.

Sainsbury’s heritage statement states the proposals would have a “neutral effect” on the special interest of a listed building. The report says the vast majority of the building’s internal heritage value has been lost from modern adaptations. 

Planning documents read: “The core of the building has a hipped slate roof and is of timber framed construction, some of which is evidently modern, but which may form the altered remains of the 17th or 18th century building referred to in the Listing description. The pub has a parapeted brick frontage which likely dates from the middle of the 19th century.”

The scheme proposes removing the replacement of the Victorian-style sash window, as well as reconfiguring and refurbishing the insides of the former pub. Demolishing the covered yard at the back of the site, Sainsbury’s plans to build an extension to form a ‘back of house’ for the convenience store. 

Minor modifications to the historic part of the building are needed to use the original pub building for the back office part of the shop. The application clarifies the historic part of the building is not being used for a sales area.

Neighbours can comment on the application on Epsom and Ewell Borough Council’s website. No decision date has been listed yet.

View outside the Lava Lounge, and former White Horse Pub, in Epsom. (Credit: Sainsbury\’s/ Epsom and Ewell Planning Documents)

Poundland has been told to “show some local pride” and repair its broken shop front window and remove the graffiti from its East Molesey store.

The low-price chain, which serves up to seven million customers every week natonwide, has been issued with a community protection warning by Elmbridge Borough Council after ignoring multiple requests to address the eyesores. 

Elmbridge Borough Council  says it works with business groups and community volunteers to keep its high streets, villages and parades thriving and to bring that sense of civic pride. 

One group, from Manor Road, takes care of the planters along Walton Road to “lift up the high street”.  

Initiatives in the last year have been designed to make a positive impact on the community,  such as new bins, flower planters, deep cleans and pavement works.

It’s part of a move to get businesses, volunteers and the council working together in support of the borough’s high streets.

That work has been undermined for “almost a year” as Poundland left temporary wooden panelling and unsightly graffiti, in place.

A spokesman for Elmbridge Borough Council said: “Despite multiple requests to address the graffiti and damage at Poundland in East Molesey, sufficient action has not been taken.

“The store has tried to clean the windows professionally but could not get the graffiti removed. 

“In support of local residents, we have issued this Community Protection Warning hoping that Poundland will now undertake the necessary repairs and support our high streets.”

Under Community Protection Warnings,  £100 fines can be issued in the first instance. If  no action is taken, prosecutions can begin. If convicted the maximum penalty is a fine up to £20,000.

Councillor Steve Bax (Conservative: Molesey East) said: “Almost a year has gone by without action and they are giving the impression they are not bothered as long as the money continues to roll in. 

“When we have got Manor Road residents caring for the planters so brilliantly and doing their best to lift up the high street, we need this retailer to show some local pride too. 

“The council has issued a community protection warning against Poundland which gives the company 28 days to fix the shop front or face a fine. 

“Hopefully this formal action will now mean the company move forward and deal with shopfront issues.”

Poundland was approached for comment.

Businesses can grow their workforce and boost productivity in just a few clicks by getting an apprenticeship funded by Surrey County Council.

As part of the Apprenticeship Levy Transfer Scheme, small and medium enterprises across the county can get fully funded support to train local talent.

Apprenticeships are widely recognised as a cost-effective way to recruit, improving diversity and filling skills gaps. In time, they can also help businesses grow, improve employee retention and support the wider economy.

Funding is available to pay for the training of dozens of new apprenticeships across the county. It is open to all businesses in Surrey and allocated on a first come, first served basis – meaning those interested should apply swiftly via the Surrey County Council website.

For those unsure of the process, a free 45-minute webinar will be hosted by the Council’s Business Surrey service on February 26. Reserve your space today to discover more about modern-day apprenticeships and how businesses can access funding.

One Surrey organisation that has benefited already from the scheme is Sight for Surrey, a charity that provides specialist support for people in Surrey with sensory loss. Diane Smith, Head of Adult Services says:

“We have used the levy to support internal succession for those wanting to pursue a career in Social Work from the Deaf Community. More recently we used the levy to support three new apprentices in roles that are recognised to be under resourced across the sector nationally as well as in Surrey.

“The process of completing the Levy Transfer scheme was simple and smooth due to the responsive support from the Council. Our Deaf Services Social Worker has recently graduated from Kingston University and our three new apprentices are settled and progressing well in their new careers! All making an impact for residents of the Surrey community.”

The call comes in National Apprenticeship Week (February 10 to 16), which is a national celebration of the opportunities presented by the training schemes.

According to government figures, benefits of apprenticeships include:

96% of employers report benefits to their business
employers make a net gain of between £2,500 and £18,000 per apprentice during their training period
80% of businesses see a significant increase in employee retention
Almost two-thirds of all UK apprenticeships in the last year have been funded by the apprenticeship levy.

This is a pool of funding made available by large employers, such as the Council, to make apprenticeships more accessible to SMEs. The Council wants as many local residents and businesses to benefit from the scheme as possible – which is why the online process can be completed in a matter of minutes.

Matt Furniss, the Council’s Cabinet Member for Highways, Transport, and Economic Growth, emphasised the council’s commitment to providing opportunities for all. He said: “Apprenticeships are a proven cost-effective way to recruit which benefit businesses and employees, as well as the broader economy. As an organisation we are committed to providing opportunities to all of our residents, which includes creating a skilled workforce for the future. “The levy transfer scheme is a fantastic way for SMEs to access funding to develop and grow their workforce – which is why I encourage them to discover more about this fantastic opportunity.”

For more information on how to apply for the Apprenticeship Levy and to start the process of recruiting talented apprentices, visit https://www.businesssurrey.co.uk/workforce/apprenticeship_levy/

A multimillion-pound research project, called SustaPack, aims to overcome manufacturing challenges for the next generation of sustainable, paper-based packaging for liquids. Backed by a £1 million grant from the Engineering and Physical Sciences Research Council (EPSRC) as part of UKRI’s co-investing programme, packaging technology company Pulpex Ltd has joined forces with the University of Surrey to refine its manufacturing processes to provide a viable solution to plastic pollution. 

Contributing matching support towards the project, Pulpex has already made significant strides in the development of its patented technology, which produces degradable bottles made from natural wood fibres. The packaging offers a sustainable alternative to traditional plastic materials and can be recycled in existing paper waste streams.  

However, designing the next generation of production technology and materials requires novel and fundamental research to address current limitations, including new analytical techniques to improve product quality, optimising performance and reducing in-process imperfections. 

Scott Winston, CEO at Pulpex, said: 

“We’re excited to strengthen our existing collaboration with the University of Surrey to enhance our technologies and processes. Our SustaPack partnership will help us advance safe, sustainable packaging solutions, enabling brand owners to meet Net-Zero targets. It gives consumers sustainable choices, delivers answers for brand owners, and enables supply chains and retailers to deliver their carbon footprint reduction goals – a priority for all.” 

A key feature of the packaging is its multi-layered barrier coating, which prevents contained liquid from leaking, as well as inward oxygen permeation, maintaining high-quality products for consumers. To create a step-change in the energy usage in methods used to apply these coatings, the researchers plan to develop innovative processes that consume less energy and water while increasing the shelf life of packaged goods. 

Professor Joseph Keddie, from the University of Surrey’s School of Mathematics and Physics, and Fellow of the Institute for Sustainability, said: 

“Over the past couple of years, I have forged a close relationship with Pulpex as a Royal Society Industry Fellow, and I am enthusiastic about strengthening our ties through our SustaPack Partnership.   

“Our aim here is to combine novel coating processes, mechanistic modelling, computer vision and artificial intelligence (AI) to establish a ‘dry’ spray coating process that deposits food-safe, degradable coatings. This technology, which isn’t yet commercially available, will not only drive the next generation of packaging technology but will also contribute to a significant reduction in plastic pollution and lower carbon emissions from manufacturing.” 

A multi-disciplinary team of researchers will explore the feasibility of using thermal imaging to detect defects in wet coatings as they occur, enabling immediate corrections using AI. Multi-scale mechanistic models of the coating process will be employed to identify the sources of imperfections and non-uniformities and then eliminate them to ensure optimal packaging performance.  

By applying innovative computer vision techniques powered by AI, the project aims to identify production defects in real-time, optimise materials and processes, and achieve 100% reliability in the manufactured products. 

The outcomes of the project could set new standards for environmentally friendly packaging, helping brand owners reduce their environmental impact amidst ever-increasing environmental regulations – while offering consumers eco-friendly options to help fight against plastic pollution. 

From left to right: Dr Hui Luo and Professor Robert Dorey (University of Surrey’s School of Engineering); Professor Joseph Keddie (University of Surrey’s School of Mathematics and Physics); Scott Winston, CEO at Pulpex; Barrie Harvey, COO at Pulpex; Dr Simon Hadfield (University of Surrey’s Centre for Vision, Speech and Signal Processing); Professor Charley Wu (University of Surrey’s School of Chemistry and Chemical Engineering). 

Epsom & Ewell Residents Face Sharp Water Bill Hike as Regional Disparities Emerge

From April 2025, households in Epsom & Ewell will see a substantial increase in water bills, with Thames Water implementing a 31% rise. This means an additional £151 annually per household, increasing the average bill from £488 to £639. The rise places Thames Water among the highest increases across England, sparking significant concern among local residents and political representatives. Thames Water provides water and waste water services.

Local MP Slams Government’s Inaction

Helen Maguire, the Liberal Democrat MP for Epsom & Ewell, has criticised the government’s failure to regulate water companies more effectively. In a statement, she said:

“This is an outrageous bill rise. Instead of tackling Thames Water or taking them to task, the Government has given them free reign – and residents in Epsom & Ewell are paying the price. It’s a disgrace that water companies have been able to hike our bills – a third of which goes on servicing debt – while they fail to fix leaks and pollute our rivers and streams like the River Mole and the Hogsmill.”

Maguire and the Liberal Democrats have urged the government to introduce a single social tariff to support vulnerable customers struggling to meet rising water costs.

Neighbouring Areas See Water Bill Decrease

In stark contrast, Sutton and East Surrey Water (SES Water), which serves areas including east Surrey, West Sussex, west Kent, and parts of south London, will reduce water bills by 2%, bringing the average bill down from £254 to £249. The decrease raises questions about why some suppliers are able to manage costs effectively while others, like Thames Water, continue to impose steep increases.

SES Water has not provided a detailed explanation for the reduction, but such adjustments typically stem from operational efficiencies, regulatory decisions, or improved cost management. SES provides water only services.

Where Thames Water Stands in the Rankings

According to a national comparison of 22 water companies, Thames Water ranks 5th in terms of the highest increase, making it one of the worst affected companies for bill hikes. The highest increase recorded is from Southern Water, while Sutton and East Surrey Water sits at the bottom of the list with the only decrease.

Continued Concerns Over Water Pollution

The significant bill increase for Thames Water customers comes amid growing concerns about water pollution in the region. In 2024, the River Mole suffered over 2,000 additional hours of pollution compared to 2023, worsening environmental and public health risks. Critics argue that rather than prioritising investment in infrastructure improvements, Thames Water’s rising bills are being used to manage corporate debt and executive pay.

Thames Water on the Brink of Collapse

The sharp rise in Thames Water bills comes as the company teeters on the edge of financial collapse. The UK’s largest water supplier, responsible for 15 million customers, has been struggling under a £15 billion debt burden and recently warned it could run out of money by May 2025. In an attempt to stabilise its finances, Thames Water had sought approval from the regulator, Ofwat, to impose a 59% bill increase over the next five years, far exceeding the 31% increase ultimately permitted this coming year. Meanwhile, the government has ruled out a public takeover of the company, despite growing concerns that a full-scale collapse could lead to severe service disruptions. The situation has reignited calls for tighter regulation of the water industry, with critics arguing that customers should not be forced to foot the bill for corporate mismanagement

What Can Residents Do?

With these price hikes looming, residents are encouraged to explore available financial assistance options. Social tariffs, designed for low-income households, may offer some relief, though the inconsistency in eligibility criteria across different water providers remains a pressing issue.

Social tariffs are discounted water rates designed to assist low-income households in managing their water bills. Thames Water offers a social tariff program called WaterHelp. This scheme provides up to a 50% discount on annual water bills for eligible customers. Eligibility is determined by comparing the customer’s water bill to their net household income and considering the number of occupants in the property. If the water bill exceeds 5% of the household’s net income, the customer may qualify for the discount.

Additionally, Thames Water participates in the WaterSure programme, which caps bills for metered customers who meet specific criteria. To qualify, customers must receive means-tested benefits and either have a medical condition requiring increased water use or have three or more children under 19 living at home. For the 2024/25 period, the bill is capped at £471, ensuring that eligible customers do not pay more than this amount, regardless of actual water consumption.

These programmes aim to make water services more affordable for vulnerable customers, especially in light of rising water bills. Residents are encouraged to contact Thames Water directly or visit their website to assess eligibility and apply for these support schemes.

Local campaigners continue to push for greater accountability from water companies and regulatory bodies. The debate over water affordability, pollution control, and corporate responsibility is likely to remain a key issue for Epsom & Ewell residents as the April 2025 changes approach.

Related reports:

Surrey’s LibDem MP majority take on Thames Water

Thames Water’s reputation going down the drain

Thames Water left human waste to fester

Thames Water rebate

Residents could suffer “an unacceptable amount of noise” from an airport as flight directions change, meaning the number of landing planes could increase from 36 to over 300 a day in a Surrey village.

Heathrow Airport is proposing to change its flight patterns to share noise more equally to communities around the site. This involves alternating between the southern and northern runways when the airport operates flights eastwards.

Most of the time (70 per cent) the airport runs on westerly operation, meaning planes take off and land towards the west as the wind favours the west direction at Heathrow. From 7am-3pm, planes land on the northern runway and depart on the southern runway. Halfway through the airport’s day, at 3pm, Heathrow switches runways to give neighbouring residents a break.

This is because of the Cranford Agreement in 1952 which restricted departures over Cranford. But the government ripped up the Cranford agreement in 2009 to bring more equal noise distribution in the residential areas around Heathrow.

As planes are now allowed to take off over Cranford (to the north-east of the airport) Heathrow is proposing to make changes to the airfield to allow for easterly operations of planes taking off and landing from the east. These include: building a noise barrier, up to seven foot high, near Longford, as well as changing the taxiways where planes turn on the runway to reduce ground noise.

The applicant states the redistribution of noise around Heathrow Airport will result in lower noise effects in some locations and higher noise effects in others, but it will enable noise from aircraft operations to be more fairly distributed around the airport than it is currently.

Despite the overall aim meant to have a more even spread of noise, Spelthorne council’s noise officer has objected to the changes as it will adversely impact Spelthorne and especially Stanwell Moor.

Currently only 36 planes arrive over Stanwell Moor on an easterly operation but if plans go ahead it could skyrocket to 328 landing a day, according to council documents. Councillor Joanne Sexton (Independent Spelthorne Group/ Ashford East), leader of Spelthorne council, said it was “quite a shock” to see the dramatic increase.

Heathrow submitted a planning proposal to Hillingdon Borough in October 2024, which is now in the consultation stage. Councillors wholeheartedly voted to object to the scheme, citing unacceptable noise impacts on the borough, at an environment and sustainability council meeting on January 14. These comments will be passed on to Spelthorne’s planning committee.

Only Cllr Paul Woodward (Conservative/ Ashford Town) approved Heathrow’s proposal, arguing: “Landing is the quietest part of the operation until you put the airbrakes halfway down the runway.”

Stanwell Moor runs directly parallel to Heathrow’s southern runway which leaves residents with a “constant stream of aircraft noise” for half the day, according to council documents. But if the airport uses full easterly alternation, the noise officer said this would “significantly increase the noise and frequency of overflights and significantly affect [Stanwell Moor] residents”.

Although Cllr Sexton raised concerns of Ashford becoming increasingly louder with plane noises, the noise officer said the changes would not harmfully impact Ashford or Sunbury.

Applauding the council for objecting to the project, Cllr Sue Doran (Labour/ Stanwell North) said: “It doesn’t matter which way [the planes] fly, the noise is terrible all the time.” Cllr Doran said she had lived in Stanwell for 15 years and said there is noise “virtually 24 hours a day”.

Heathrow Airport is aiming to introduce easterly runway alternation by 2028. Currently there is no proposed increase in the number of flights taking off or landing from the airport, just changes in the direction.

A Heathrow spokesperson said: “We know that noise is an important issue for local communities which is why we have published clear reduction targets in our Noise Action Plan. Our noise footprint has reduced by 41 per cent since 2006 and we expect to see further reductions. Easterly alternation is aimed at delivering predictable noise respite to more communities and is coupled with our ongoing work to install noise insulation for our nearest neighbours.”

Heathrow Airport. Credit Heathrow Airports Limited.

A greenkeeper who had worked at a Surrey golf course for almost 40 years has won a case for “unreasonable” dismissal after he was sacked when his digger fell into a hole. An employment tribunal found the disciplinary action taken against the 58-year-old had “snowballed” before alternative options were considered. 

Michael Hayne’s digger had to be hauled from a ditch at Walton Heath Golf Club, in Tadworth, after the machine had tumbled into a hole, cab-side down while the driver was not warring a seatbelt. The deputy course manager initially dismissed the accident as minor because no harm was done, and so did not formally report it in an accident log book.

But his bosses at the golf club viewed it as a significant incident and Mr Haynes was later dismissed for gross misconduct. The managers argued it was a “serious breach” of health and safety rules that the accident was not reported, and could cause more incidents. 

Mr Haynes argued that he was sure he told Mr Mann about the accident at the time and considered he did not need to write up the event in the health and safety book. 

The report, published December 23, 2024, detailed that the golf course had two diggers weighing 7.5 tons and 2.5 tons. Mr Haynes had been externally trained on how to use the diggers since around 2005, and his certification was updated every five years- although his current renewal had been overdue.

During a staff training session in November 2021, the instructor reportedly told course manager at the time, Michael Mann, that Mr Haynes was “very lucky with his accident that he hadn’t been seriously hurt or worse”. But Mr Mann said he did not know about the digger incident. 

After some initial investigation, the Surrey club launched a disciplinary hearing against Mr Haynes, accusing him of “gross misconduct” for failing to comply with health and safety standards. 

In a letter before the disciplinary hearing in November 2021, Mr Haynes wrote: “I have been a faithful employee of this Club for nearly 40 years. I love this Club and have spent my life in its service. I have a clean disciplinary record. 

“If I were to be dismissed, not only would I lose my livelihood but also my wife and I would lose our home. I can assure this meeting that I have learned a lesson and will never fail to report any incident again. I would welcome any additional training that is felt necessary.”

Mr Haynes was dismissed without notice, and escorted off the site. The Chief Executive, Mr Woodward, had decided his explanation was “unacceptable” and the “trust and confidence placed” in him had been “completely undermined”. He added further dangerous incidents could have been avoided if Mr Haynes had reported the initial accident. 

In desperation, Mr Haynes appealed the dismissal twice and provided photographic and video evidence of incidents not reported by other members of staff. However, this appeal was rejected both times. 

However, the employment tribunal has now found Mr Haynes’ dismissal was “procedurally unfair”. It said there was no real evidence that any of the decision-makers weighed up the possibility of an alternative sanction for the Claimant.

The report stated there were “flaws” with the golf club’s investigation process such as “exaggerating and maximising the seriousness of the incident”. For instance, inconsistencies in describing the final position of the digger as “tipping over” and “almost horizontal”. 

The tribunal still found Mr Haynes “culpable” for failing to report the digger incident in the accident book as he was involved. Employment Judge Leith said: “His failure to [report it] was rendered considerably starker because of his [senior] role […] he should have known better.”

Concluding the case, the tribunal ruled that Mr Haynes’ compensation will be reduced by 50 per cent because of his failure to log the accident. The report did not disclose the amount. 

Walton Heath Golf Club has been contacted for comment.

Private schools are “not a lifestyle choice but a necessity” for children with special educational needs (SEN), argues the headteacher of an independent school in Reigate.

Tuition fees are expected to soar from Wednesday January 1, 2025 as the government is scrapping the tax exemption on private schools across the country. The tax is expected to bring £1.7 billion a year, according to the Treasury.

But Mrs Michelle Catterson, head of Moon Hall School, a Specialist Dyslexia school, said: “If you can afford to pay, you should. But there should be exemptions for SEN kids.”

Around 200 children between the ages of seven and 16 attend Moon Hall School- all of whom have been diagnosed primarily with dyslexia, a learning condition that can cause difficulty with reading, writing and spelling. Moon Hall provides a student-to-staff ratio of about 12:1 so pupils get extra support and adapt to meet their learning needs.

Mrs Catterson explained her students with SEN, 70 per cent of whom have an Education and Health Care Plan (EHCP), often cannot have their needs met locally in state schools, so there is “no viable alternative” for education. The Local Authority, like Surrey County Council, will pay for specialist provision in these instances.

“We offer local authorities good value for money,” Mrs Catterson claimed, with most of the school’s GCSE results boasting higher than average.

The head teacher said she believed “100 per cent of the kids [at the school] have SEN” but because of long and complicated process of applying for an EHCP, many parents often “give up” on the process. Instead, around 30 per cent of students pay for the specialist education.

Fees used to start at £7,505 per term for a child in year 7, according to the school’s prospectus. But now, parents could be set back £10,424. The Department for Education has said it does not expect school fees to increase by 20 per cent as schools do not pass VAT onto parents. But as tuition fees is Moon Hall’s only source of income, Mrs Catterson argued that they have no choice. “Small, specialist settings like [Moon Hall] simply cannot absorb the additional costs imposed by VAT,” she said.

Most Children with EHCPs have their needs met within the state sectors, according to government officials. If an EHCP assessment concludes a child can only be supported in a private school, the local authority funds that child’s place and can reclaim the VAT they pay.

Despite the expensive tuition fees, the headteacher claimed Moon Hall is “not an affluent school” and the government will find “no swimming pools” on the grounds. As a charity, any extra income is put back into the school by spending on staff to help the students, according to Mrs Catterson.

Impact on the parents

“It’s really short-sighted,” said Mrs Catterson. The head claimed adding VAT to SEN private school fees will mean more parents will apply for an EHCP, causing further backlog and creating extra costs to the government, which will need to provide for those needs.

Alternatively, some parents take on two jobs to fund their children through private school. Mrs Catterson stressed it would be an “awful situation” if a “settled, happy child, making good progress” was moved to the state sector where their needs cannot be supported.

Chris Coghlan MP for Dorking and Horley, said: “Moon Hall provides an outstanding education for children with special educational needs in Surrey. Adding VAT to school fees will place an unbearable strain on families who already make significant sacrifices to afford them. The Government must exempt specialist schools like Moon Hall from VAT to ensure children with special needs can continue to access the support and education they deserve.”

“Punish independent schools”

Built in 1863, Moon Hall is a grade II-listed building which was purchased by the founders of the dyslexic school and repurposed as an educational building some forty years ago. Although a grand historical building, repairs and maintenance costs to the site are almost constant- Mrs Catterson said the roof needs replacing which is expected to cost £1.6m, even before pricey specialist chimney repairs.

Not only is the school facing the VAT axe, Moon Hall will have to wrestle with changes in national insurance and minimum wage increases like many other charities. The head told SurreyLive she “still doesn’t know what the true figure will do” to the school and where it can find the extra money. Mrs Catterson said: “It feels like the Labour government is trying to punish independent schools.”

Rebuilding “confidence and trust”

A government spokesperson said: “Ending tax breaks on private schools will help raise additional funds to break down barriers to opportunity and support the 94 per cent of pupils who attend state schools to achieve and thrive including those with SEND.

“Pupils with the most acute needs will not be impacted by this policy. Work has already begun to rebuild families’ confidence in and reform the broken SEND system we inherited. The Budget invested £1b extra in day-to-day provision and earlier this month £740m was directed to support local authorities in creating more specialist places in mainstream schools.”

They added: “We are committed to improving inclusivity and expertise in mainstream schools, and ensuring special schools cater to those with the most complex needs, restoring parents’ trust that their child will get the support they need.”

Related reports:

Surrey Tory MPs against school fees VAT

Taxing question for Surrey’s private schools

Image: Outside Moon Hall School, Reigate. (Credit: Emily Dalton/LDRS)