Around 10 per cent of Surrey’s population is currently stuck in the NHS backlog, facing long waits for crucial operations and cancer treatments, according to local health leaders.

Despite efforts to address delays caused by the Covid-19 pandemic, thousands of residents across the county are still waiting well beyond the national target of 18 weeks.

At a recent Surrey County Council meeting, NHS bosses revealed that while progress is being made, more than 200,000 people are still awaiting care, with over 4,000 of them waiting more than a year across Surrey. New measures like harm reviews, waiting list checks, and the opening of Ashford Elective Centre are being implemented, but staff shortages, IT issues, and NHS strikes continue to pose significant hurdles.

NHS bosses reported the significant results to Surrey county councillors at an Adults and Health Select Committee meeting on July 11. Chairing the meeting, Cllr Trefor Hogg said: “Roughly 10 per cent of the entire population of Surrey is somewhere in that backlog.”

He explained that every person whose treatment is delayed suffers, their family suffers, the economy suffers and the NHS suffers as the patient’s condition worsens.

Frimley InTegrated Care Board, including Frimley Park and Wexham Park hospitals still has around 89,000 people waiting for treatment – and more than 4,000 of those have been waiting over a year.

Although a slight improvement from previous years, only 55 per cent of patients are being treated within the NHS national target of 18 weeks.

Meanwhile, Surrey Heartlands ICB, which covers hospitals like Ashford & St Peter’s, Royal Surrey and Epsom, is further ahead.

Its waiting list peaked in 2023 but has since come down significantly. Around 143,000 people are waiting for non-urgent but important elective care operations.

NHS bosses said the total waiting list across Surrey Heartlands’ three hospitals has decreased from a peak of approximately 162,000 in September 2023 to about 143,000 by March 2025. Still, nearly 61,500 patients are waiting more than 18 weeks for treatment, while over 2,000 people have been on waiting lists for over a year. These figures far exceed pre-pandemic levels, where waits beyond a year were rare.

NHS bosses said they still recognise that waiting over a year is a huge amount of time to wait but they are working on driving the delays down.

Surrey NHS bosses credited the success of bringing waiting lists down to a range of new systems. These included a new ‘harm review’ for assessing patients who have been waiting over a year for surgery, waiting list validation to check there are no duplicates on the operations waiting list, and virtual consultations to monitor the patient’s condition.

Surrey Heartlands has been fortunate enough to receive funding to open Ashford Elective Centre, focusing on trauma, orthopaedics and ophthalmology. So patients on a long waiting list at Royal Surrey Hospital, for example, can opt to come to Ashford elective centre for quicker treatment.

Both ICBs admitted there are still challenges including staff shortages, IT problems with new electronic health records, and the impact of ongoing NHS strikes such as the resident doctors.

A new natural sanctuary has been unveiled in Long Grove Park, offering a space for remembrance and quiet reflection. The ‘In Memory Woodland’, created by Age Concern Epsom & Ewell, was formally opened on Sunday 22nd June 2025 at a community event attended by local residents, families, and supporters.

Bathed in sunshine, the event marked the culmination of months of planning and planting, with contributions from the Epsom & Ewell Tree Advisory Board, who designed the woodland and oversaw the planting of elm and silver birch trees, alongside daffodils, bluebells, and other native flora. The tranquil glade is also home to a variety of wildlife, creating a peaceful retreat in the heart of the borough.

A ceremonial cherry tree planting and music from the Surrey Brass Quintet added to the occasion, while guests were offered complimentary tea and cake and invited to take part in remembrance activities. The speeches were led by Dorah May, Chief Officer of Age Concern Epsom & Ewell, and Howard Gregory from the Tree Advisory Board.

The woodland was made possible thanks to funding support from Surrey County Council’s Your Fund Surrey, with land provided by Epsom & Ewell Borough Council. The site has been carefully developed to offer a permanent place for people to honour the memories of loved ones or to simply pause and enjoy the restorative qualities of nature.

Age Concern Epsom & Ewell, a long-standing local charity supporting older people, sees the ‘In Memory Woodland’ as a lasting and meaningful addition to the community. The charity hopes residents will return time and again to sit, reflect, and enjoy the peaceful setting.

For more information, visit: https://ageconcernepsom.org.uk/in-memory-woodland

More than 200 essential hospital cleaners and porters could strike over NHS equality at a Surrey Hospital Trust. Approximately 258 NHS facilities workers at St Helier and Epsom Hospital Trust will vote whether to go on strike as they demand full equality with their hospital colleagues. The ballot will open today (July 1) and close on August 12, with potential strike dates to be announced in mid August. The workers, most of whom are from migrant and minority ethnic backgrounds, are NHS employees but are allegedly denied the NHS’s national pay system, terms and conditions. United Voices of the World (UVW), a campaigning trade union, is representing the group.

Dennis Gyamfi, a cleaner at Epsom Hospital and UVW member, said: “I’ve cleaned this hospital for seven years. My fellow cleaners, porters and caterers do essential work — yet we’ve never been treated with the same dignity as other NHS staff.” Key workers such as cleaners, porters and caterers were brought in-house in 2021 and released from private contracts. Campaigners and UVW claim they were not given the standard NHS contracts and remain on inferior terms. The union states workers get lower pay and also miss out on key benefits such as paid sick leave from day one, enhanced nights and weekend pay as well as lower pension contributions and are stuck on 24 days’ holiday, with no increase for length of service. The trade union argued the pay has been frozen and they are now formally moving toward strike action after the CEO and Board of Trustees refused to enter negotiations.

Mr Gyamfi added: “We are the pillars of this hospital — if we don’t clean, transport people around or serve food, patients and their families suffer. The board knows this. It’s time they gave us the respect we deserve. Change our contracts. Give us equality, dignity, and the recognition every NHS worker should have.” But Epsom and St Helier Hospital claim those on the London Living Wage have seen annual increases in the last three years which is well ahead of staff on the standard NHS contracts. The Hospital Trust also said staff have recently had a pay rise between 3–5.3 per cent was effective from April 1

“This is not just disappointing — it’s outrageous,” said Farrokh, a porter at St Helier Hospital and UVW member. “It is deeply troubling that a publicly-run organisation – whose duty should be to uphold fairness and protect its employees – appears to be taking steps that deprive its lowest-paid workers of rights and benefits long established by the NHS, government and unions.” Frustration has also deepened at St Helier Hospital, where staff reportedly contend with unsafe, degrading conditions, said to be impacting the wellbeing of both patients and hospital staff.

Around £60 million has been spent in the past five years improving facilities across the hospitals. But the ageing hospitals are deteriorating faster than the NHS can fix them, and bosses have accepted staff and patients deserve better. Through the New Hospital Programme, the government has committed to investing in plans to build a new hospital in Sutton and upgrade the existing hospitals, but construction will begin later than originally planned.

Petros Elia, UVW General Secretary, said: “These workers are as much a part of the NHS as any doctor, nurse, or administrator. They kept our hospitals running during the pandemic, yet in 2025 they’re still treated as second-class NHS employees. This two-tier system is degrading, demoralising and discriminatory. It sends a message that their labour matters less, and their lives matter less. And it must end.” An Epsom and St Helier University Hospitals spokesperson said: “Our porters and cleaners and everyone who works in our trusts are hugely valued and respected colleagues, and we were pleased to recently announce a pay rise of up to 5.3 per cent effective from 1st April. When colleagues were brought in-house in 2021 they received improved pay and conditions compared to their private contracts, including the London Living Wage. We understand their concerns and remain open to engaging with our colleagues and their Unions.”

Workers at Epsom and St Helier Hospitals to vote on strike action. (Credit: United Voices of the World)

In a historic moment for UK parliamentary debate, the Assisted Dying Bill passed its third reading in the House of Commons on Friday 20 June 2025, following a narrow but decisive vote. MPs voted 314 in favour and 291 against, a margin of just 23 votes, paving the way for the Bill’s progression to the House of Lords.

The Terminally Ill Adults (End of Life) Bill, introduced by Labour MP Kim Leadbetter, proposes to legalise assisted dying for terminally ill adults in England and Wales who are medically expected to live for six months or less. Under the Bill’s framework, individuals would be able to request life-ending medication, to be self-administered following a rigorous process of approvals.

That process would require sign-off by two independent doctors and a special three-member oversight panel comprising a legal expert, psychiatrist, and social worker. Earlier provisions for High Court authorisation were removed in the final draft to streamline implementation, a move both welcomed and criticised in equal measure.

Supporters of the Bill argue that it reflects modern values around personal autonomy and compassionate end-of-life care, allowing individuals the dignity of choosing how and when they die. They point to robust safeguards within the Bill — including mental capacity assessments, a residency requirement, and a mandatory waiting period — as protections for vulnerable people. Medical professionals would retain the right to opt out on grounds of conscience.

Opponents, including some religious leaders and palliative care specialists, argue that the Bill could open the door to pressure on the elderly, disabled or chronically ill to end their lives prematurely. They also warn that overstretched NHS and social care services might struggle to implement the regulatory framework effectively.

Among those unable to cast their vote was Epsom and Ewell’s Liberal Democrat MP, Helen Maguire, who has consistently supported the Bill in previous readings. Ms Maguire issued the following full statement to the Epsom and Ewell Times explaining her absence:

“I am disappointed to have been unable to attend the vote. I have consistently voted for this Bill.

My absence on the voting date of Friday, June 20th, was due to a pre-planned parliamentary trip. This visit was scheduled before the voting date was confirmed and unfortunately could not be moved.

This is an issue I care about profoundly, and I gave serious thought as to whether I should be away. In the end, I was paired with another MP who was unable to attend as they hold a different view from me, which meant that our absences effectively cancelled each other out in terms of the final result.

While this did offer some reassurance to my conscience, I appreciate that my absence may still be disappointing to those who had hoped to see a vote recorded in person. Please know that I have made it a priority to attend all other sitting Fridays when the assisted dying bill was debated, precisely because of how important I know these debates and votes are, particularly on such sensitive and personal matters.”

With the Bill now heading to the House of Lords for further scrutiny, attention turns to whether peers will support what could become one of the most significant moral and legal reforms in recent decades. While some in the Lords remain sceptical, others are warning against frustrating legislation that has cleared the elected chamber by a democratic vote.

Whether or not the Bill survives its passage through the Lords, the June 20th vote represents a shift in the national conversation — one that brings the UK a step closer to joining countries like Canada, New Zealand, and parts of the United States in legalising assisted dying under carefully controlled conditions.

Liberal Democrat MP for Epsom & Ewell, Helen Maguire, has criticised the government’s response to the mounting repair crisis at Epsom and St Helier hospitals, warning that the very future of local NHS services could be at risk without urgent and substantial investment.

Speaking in the House of Commons this week, Maguire welcomed a recent £12.1 million allocation for Epsom and St Helier University Hospitals NHS Trust but described the sum as “a drop in the ocean” compared to the scale of need.

“Our current maintenance backlog alone amounts to £150 million,” states the St George’s, Epsom and St Helier Hospital Group (GESH), which manages the trust. “We estimate our backlog maintenance will rise by £180 million over five years — or £36 million per year.”

During Health and Social Care Questions in Parliament on 17 June, Maguire challenged Health Secretary Wes Streeting to visit the hospitals and witness conditions firsthand. “Patients and staff deserve safe and modern facilities, not patchwork repairs,” she told MPs.

Read the full exchange in Hansard

The Health Secretary acknowledged the scale of the challenge, saying both he and the Minister for Secondary Care, Karin Smyth MP, had met with local MPs about the issue. He cited a £207 million capital allocation to the NHS South West London Integrated Care Board — covering the broader region — and reiterated that the government was “reversing the trend” of underinvestment, blaming the previous Conservative government for leaving “a £37 billion black hole in NHS capital.”

However, Maguire was left unimpressed by the response.

“It is disappointing that the Health Secretary ignored my invitation to come down and see firsthand the scale of the challenge at Epsom & St Helier,” she said after the debate.

“If he spent a day in the shoes of one of our exceptional doctors or nurses, caring for patients amidst crumbling walls and leaking ceilings, I’m sure he too would share the grave concerns that I and my Liberal Democrat colleagues Bobby Dean MP and Luke Taylor MP have for our local hospitals.

“£12.1 million does not even begin to touch the sides compared with what our hospitals need right now.”

The MP also stressed the importance of not placing all hope in the new specialist emergency care hospital planned for Sutton. “Alongside the new hospital building in Sutton to ease the pressure on Epsom & St Helier, patients and staff deserve safe and modern facilities wherever they go, not just patchwork repairs and more uncertainty from this Government.”

A Local Crisis in Numbers

• £150 million – current maintenance backlog at Epsom & St Helier Trust
• £36 million/year – projected additional maintenance need over next five years
• £12.1 million – recent government funding allocated to the Trust
• £207 million – total capital funding to South West London Integrated Care Board

Background: New Hospital, Old Buildings

Plans for a new £500 million specialist emergency care hospital in Sutton — part of the controversial Health Infrastructure Plan (HIP) 1 scheme — have been met with both cautious optimism and concern that core services in Epsom and St Helier will be reduced.

Epsom and St Helier hospitals serve an ageing population, and the majority of the estate dates back to the early to mid-20th century. Campaigners have long pointed to leaking roofs, outdated infrastructure, and chronic staff shortages as urgent priorities.

While some capital funding is being made available for immediate safety needs, campaigners and local MPs argue that unless major investment is directed to the existing hospitals, they will continue to deteriorate, placing patients and staff at risk.

Photo: Maguire MP abseiling St Helier Hospital

A tranquil corner of Epsom that has quietly blossomed into a hub of therapy and conservation has earned recognition in the BBC Radio Surrey Make a Difference Awards.

St Ebba’s Therapy Garden, located on the former cricket ground of the old hospital site, has been shortlisted for the Green Award, which honours individuals or organisations that have made a significant impact on their local environment.

Developed through a partnership between Surrey and Borders Partnership NHS Foundation Trust, Surrey County Council, Natural England and Surrey Wildlife Trust, the garden offers a sanctuary for people with complex mental health and neurodevelopmental needs. Many of those who benefit from the garden have found it difficult to engage with more traditional clinical settings.

Now a finalist for the BBC accolade, the garden’s blend of therapeutic purpose and ecological design has struck a chord with both its users and supporters. Local businesses and volunteers—including those from a vocational programme for adults with learning disabilities—have also played a key role in shaping the space.

Therapists trained in nature-based interventions use the garden to support individuals coping with anxiety, depression, trauma and other conditions. Designed to nurture both human wellbeing and local biodiversity, the garden includes native hedgerows for birds and hedgehogs, pollinator-friendly plants for bees and butterflies, and sensory features such as grasses and scented geraniums.

A young person who receives therapy at the garden described it as “a nice, relaxed environment,” adding, “The garden is a good place for me to calm down. I feel comfortable being there.”

One parent shared how the outdoor space had transformed her daughter’s ability to engage with therapy. “She loves the outdoors but is often too anxious to leave the house. This is a safe place for her to enjoy and it has hugely improved her wellbeing.”

Another parent praised the impact on their autistic son, who volunteered to help build the garden. “He was nervous at first, but came back so proud of what he’d achieved. He’s gained confidence—and we’re so grateful he had the opportunity.”

With the BBC Radio Surrey awards set to highlight community champions across the region, supporters of St Ebba’s will be hoping the garden’s unique combination of therapy and conservation will earn it the Green Award title.

For more information about the services offered by Surrey and Borders Partnership NHS Foundation Trust, visit: www.sabp.nhs.uk
Follow them on Twitter: @sabpnhs or Facebook: facebook.com/sabpnhs

Surrey unveils inspiring stop smoking stories: boosts free support and offers exclusive app access

This Saturday 31st May is World No Smoking Day and Surrey County Council is stepping up its mission to help residents quit smoking with the launch of a compelling new series of video case studies, a significant funding boost, and free access to the popular Smoke Free App.

The video case studies, produced in partnership with One You Surrey, feature Tara and Tobias who have successfully quit smoking. These powerful testimonials aim to inspire others to take the first step toward a healthier, smoke-free life. Watch the videos below:

This initiative is backed by new government funding, part of a national drive to create a Smokefree Generation. The additional resources will allow residents to have even more choice when finding the right free, personalised support to quit smoking.

One You Surrey is the healthy lifestyle service for Surrey residents including a comprehensive stop smoking programme, which includes FREE:

One-to-one support with trained mentors
Nicotine replacement therapies and e-cigarettes delivered to your door
The choice of telephone or face-to-face weekly appointments. See where your nearest location is via: How can I quit smoking? | Healthy Surrey
New Digital Support: Free Access to the Smoke Free App

Surrey residents can now access six months of free premium features on the highly rated Smoke Free App, offering residents 24/7 support to help you when your cravings hit. Plus, you will receive up to 12 weeks supply of free first choice stop smoking aids, including patches, chewing gum, e-cigarettes and more. The app offers:

Daily missions and motivational messages
Progress tracking (money saved, health improvements)
Craving management tools
Access to expert advice and community support
To activate your free subscription, visit: smoke free app

Whether it’s your first time trying to quit, or you’ve tried before, it’s never too late to ditch the cigarettes.

Mark Nuti, Surrey County Council Cabinet Member for Health & Wellbeing and Public Health said: “As an ex-smoker, I know it’s not easy to quit on your own, so I am proud that Surrey County Council is offering even more tools to help people quit smoking. With inspiring local stories, expert support, and now a free app, there’s never been a better time to go smoke-free.”

To start your journey, visit oneyousurrey.org.uk.

A Peer Support Volunteer based in Epsom has won a Gold Award at the annual Surrey and Borders Partnership NHS Foundation Trust Staff Awards for his extraordinary contribution to the Early Intervention in Psychosis (EIIP) team, which previously supported him.

David Laycock received the Award for a Person with Lived Experience, recognising his remarkable impact on the EIIP team for East Surrey, which supports individuals aged 14–65 who have experienced psychosis. Drawing from his own lived experience of the disorder, David now helps others on their path to recovery, sharing his personal story to inspire hope, reduce stigma, and encourage engagement—particularly among men who may find it difficult to talk about mental health.

He also contributes to the development of EIIP workshops, including the service’s innovative Canal Boat project, which teaches service users to drive a boat—an initiative designed to build confidence and aid recovery through hands-on learning and empowerment.

David received his award during the trust’s 17th annual Staff Awards, an event held at Reigate Manor Hotel on Wednesday, 14 May. Over 160 guests attended, including Councillor Rich Michalowski, Mayor Elect of the Borough of Reigate and Banstead.

Reflecting on the recognition, David said: “Having been cared for by the team I now volunteer with and to be recognised at such a prestigious event celebrating the incredible work so many people do within the trust has been extremely humbling. Volunteering with EIIP has been so rewarding in so many ways, from helping to organise groups to being able to share my lived experience—every aspect of my journey has been supported by our incredible team.”

David’s nominator added: “He has overcome his challenges and now proactively supports others. He is warm, welcoming and has a lovely sense of humour he brings to everything.”

Surrey and Borders Partnership NHS Foundation Trust provides a wide range of specialist services in mental health, learning disabilities, and substance misuse. Operating across Surrey, North East Hampshire, and parts of Sussex, the trust also delivers social care for individuals with learning disabilities in Croydon and autism assessment services in Hampshire. With a workforce of over 2,400 staff across 39 sites, the trust is a major regional provider. This independent recognition underscores the Trust’s ongoing role in promoting recovery-focused, person-centred care through the dedication of staff and volunteers alike.

Image L-R: Graham Wareham, David Laycock, Peer Support Worker, Andrew Jackman, Lead Governor

We might have another reason to enjoy our daily cup of tea or small piece of dark chocolate, as a new study from the University of Surrey has found that naturally occurring compounds called flavan-3-ols – found in cocoa, tea, apples and grapes – may improve blood pressure and the health of our blood vessels. 

The research, published in the European Journal of Preventive Cardiology, analysed data from 145 randomised controlled studies, and found that regular consumption of flavan-3-ols can lead to a reduction in blood pressure readings, particularly in people with elevated or high blood pressure. In some cases, the average blood pressure-lowering effects were comparable to those seen with some medications. 

Flavan-3-ols were also found to improve the function of the endothelium – the inner lining of blood vessels – which is crucial for overall cardiovascular health. This improvement occurred independently of blood pressure changes, suggesting a broader positive impact on the circulatory system. 

Professor Christian Heiss, lead-author of the study and Professor of Cardiovascular Medicine at the University of Surrey, said: 

“The findings are encouraging for those looking for accessible ways to manage their blood pressure and support their heart health through enjoyable dietary changes. Incorporating small amounts of commonly consumed foods like tea, apples, dark chocolate, or cocoa powder into a daily balanced diet could provide beneficial amounts of flavan-3-ols.  

“While not a replacement for prescribed medications or medical advice, including more flavan-3-ol-rich foods in a daily routine could be a valuable addition to a healthy lifestyle, especially for those with higher blood pressure. These are findings that, although promising, require ongoing investigation.” 

An agreement between councils and NHS services in Surrey will help people with mental health needs find housing and avoid delays in leaving hospital.

The Surrey Mental Health and Housing Protocol sets out how services will work together to support people who find it difficult to secure long-term housing because of the mental health challenges they face.

By strengthening coordination between health, social care and housing, the protocol aims to help people find accommodation to aid their recovery and reduce the risk of becoming homeless.

The protocol, which sets out step-by-step guidance to services, will also help prevent delays in people leaving hospital, freeing up space for others in need.

Housing difficulties are a key factor in people having to stay in hospital longer than necessary. The protocol outlines clear processes for making sure that people have access to suitable housing when they are ready to be discharged.

The protocol also aims to help prevent evictions from tenancies and reduce incidents of cuckooing, where criminals exploit vulnerable people by taking over their homes for illegal activities such as drug-dealing.

Detailing a number of possible scenarios and the approaches to follow for each, the agreement encourages services to identify early warning signs of housing problems and work together to intervene proactively and find tailored solutions. This is especially important for people with complex needs or who face multiple disadvantages, such as unemployment, poor health, domestic abuse and trauma.

An earlier version of the protocol was introduced in 2016 but it has now been strengthened, updated and expanded, with a sharper focus on supporting people at the right time. Surrey organisations renewed their commitment by signing up to the updated protocol in March.

Partners who have agreed the relaunched protocol are Surrey’s 11 borough and district councils, Surrey County Council, Surrey and Borders Partnership NHS Foundation Trust, as the county’s mental health NHS provider, and the five acute care hospitals in Surrey (Royal Surrey, Epsom, East Surrey, St Peter’s and Frimley Park). The protocol can be found on the Healthy Surrey website.

Sinead Mooney, Surrey County Council’s Cabinet Member for Adult Social Care, said: “We know that safe and stable housing promotes good mental health, and this relaunched protocol is an important step forward in helping people stay in their homes or find suitable new ones at a time when they most need support. 

“By strengthening the way that services work together, we can help people earlier, supporting their recovery, independence and overall wellbeing, and making sure no one is left behind. With local government reorganisation on the horizon, this protocol will also support partners in getting ready for the changes ahead.”

Jo Lynch, Chief Nursing Officer at Surrey and Borders Partnership NHS Foundation Trust, said: “I am delighted we are jointly working with our partners in social care and housing to ensure people have access to suitable accommodation when they are ready to be discharged from hospital.

“It can be complicated to understand how best to support people to get the housing they need. The joint protocol guides us on who we need talk to and the conversations we need to have to help people more quickly find housing that can support them with their recovery and which then frees up hospital beds for others in need.”

The boroughs of Reigate & Banstead and Runnymede represented Surrey’s 11 borough and district councils on a multi-agency group which worked on updating and strengthening the protocol.

Cllr Mus Tary, Executive Member for Housing and Support at Reigate & Banstead Borough Council, said: “Officers from our Housing Team have been involved in the co-design of the updated protocol, alongside other partners, bringing their expertise on some of the housing challenges faced by those with mental health needs. We hope this protocol will ensure consistency across the partnership and lead to improved housing outcomes for some of our most vulnerable residents.”

Cllr Mike Smith, Chair of Runnymede Borough Council’s Housing Committee said: “Homelessness affects people from all walks of life, and there is no one-size-fits-all solution. For those facing mental health challenges, securing and maintaining stable accommodation can be even more difficult. This updated and vital protocol prioritises early intervention and strengthens collaboration between housing, health, social care, and many other agencies to ensure no one falls through the cracks. By identifying housing issues early and providing tailored support, we can help people transition from hospital into housing—giving them stability and the best chance to recover and rebuild their lives.”