Epsom and Ewell Times

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Garage Gives Ewell a Heart-Start

A busy garage in Ewell that supports a prominent local charity now offers a rather special – and potentially life-saving – service.

Autotest MOT in Ruxley Lane recently celebrated its new car-servicing facility with an open day hosted by directors Stephen Hardie-East and Shelley Hofman, inviting customers, friends and neighbours. Guests enjoyed music, refreshments and a raffle, including a light-hearted competition to guess how many balloons were packed into a car. The event raised funds for the Epsom Medical Equipment Fund, a charity that since its launch in 1979 by Bess Harding has raised over £6 million to buy equipment for Epsom General Hospital that would not normally be funded by the National Health Service. Purchases have ranged from small items to major diagnostic machines.

As Autotest approaches its thirty-fifth year of trading, the charity has returned the gesture of support. It has donated a ZOLL brand defibrillator worth £2,300 to the garage. A defibrillator is a device that can deliver an electric shock to restart a person’s heart in cardiac arrest. This model is designed for public use and gives clear spoken instructions, guiding an untrained person step-by-step through pad placement and giving real-time feedback on the quality of chest compressions. Bess Harding explained that it “verbally walks a rescuer through placing the pads and gives essential feedback on the quality of their compressions to give the best chance of surviving.”

Stephen and Shelley, with Shelley being a qualified first-aider, said they were delighted to have the device on site and thanked the Epsom Medical Equipment Fund for providing it. The charity has also just purchased twenty-nine defibrillators for Epsom General Hospital.

Public access to defibrillators is seen nationally as a key factor in saving lives from cardiac arrest outside hospital. There are around 30,000 such incidents in the United Kingdom each year and fewer than ten per cent of people survive. Medical experts say the chances of survival more than double if a defibrillator is used quickly, ideally within five minutes, together with cardiopulmonary resuscitation. Each minute of delay can cut survival chances by up to ten per cent. Despite this, studies show that even when a defibrillator is located within 500 metres, it is only used in about one in ten cases, often because bystanders do not know where to find one or are uncertain how to operate it.

The UK’s national database, known as The Circuit, maps the location of defibrillators so ambulance services can direct people to them during emergencies. There are now more than 70,000 devices registered, with a target of 100,000. Health charities estimate that if public awareness, training and willingness to use defibrillators were more widespread, an extra 1,000 lives could be saved in England each year.

In Epsom and Ewell, the borough council has worked with the Community Heartbeat Trust to install twelve public access defibrillators at locations including Ewell’s Market Place, Horton Pharmacy and Ruxley Lane. The new unit at Autotest adds another publicly accessible location, well-placed in a busy part of the borough, and comes with the reassurance of staff familiar with first aid.

More information about EMEF on its website: emef.org.uk 

Image: Bess Harding of EMEG gives defibrillator to Stephen Hardie-East of Autotest


Banned fan cheers on Epsom and Ewell FC from tree

A lifelong supporter of Epsom & Ewell Football Club has taken to watching matches from a nearby tree after receiving what he describes as an “unwarranted” lifetime ban from the club’s ground.

Richard Lambert, 58, has followed the ninth-tier side for nearly 44 years. The ban was imposed in January following a long-running series of disputes with the club’s committee.

Mr Lambert told the BBC he believes the suspension was triggered after he altered the name of his personal X (formerly Twitter) account to appear as if it were the club’s official account. He has been a frequent critic of the club’s management on social media and on his personal website, with some posts directed at individual committee members.

Since April, the BBC says it has approached Epsom & Ewell three times for details about the ban. The club has declined to discuss the matter beyond stating: “We have had a number of issues with this supporter over the years. We do not want to discuss this any further. The matter has been dealt with.”

A letter from the club to Mr Lambert, seen by the BBC, cites only a breach of a previous agreement over use of social media. It referred to an “indefinite” ban, but the club has since told the BBC it is now for life. Mr Lambert says he has not been officially informed of this change.

Mr Lambert, who first attended a match as a 15-year-old in 1981, has served as the club’s historian for two decades, producing statistical archives and match reports. “All I want to do is see my team play,” he said, “but I also want to see the culture at our club change towards valuing its supporters.”

Lifetime bans from football stadiums are rare and generally imposed only for serious offences or criminal acts, which is not alleged in this case. Clubs, however, are entitled to refuse entry to anyone without giving a reason.

The Football Supporters’ Association told the BBC it had attempted to mediate between Mr Lambert and the club but received no response from the club’s committee. “At non-league level, fans are the lifeblood of the game,” said the FSA’s Garreth Cummins. “In a situation like this, we don’t see that either side is winning.”

Mr Lambert initially watched games from outside the perimeter fence but says that after the club stationed security to move him on, he began climbing a tree for a better view. He ended last season 30ft up overlooking King George’s Field in Surbiton. This season, the Salts have returned to Leg O’Mutton Field in Cobham, sharing with Cobham FC, and Mr Lambert has found a lower tree with a full view of the pitch.

Founded in 1918 as Epsom Juniors, Epsom & Ewell’s greatest moment came in 1975 when they reached the inaugural FA Vase final at Wembley, losing 2–1 to Hoddesdon Town. Last season they lifted the Southern Combination Challenge Cup, defeating Abbey Rangers 1–0 in the final. The Salts averaged around 90 spectators at home league matches in 2024–25.

“If the ban stays in place for life,” Mr Lambert told the BBC, “then I’ll be climbing this tree for the rest of my life – or at least for as long as I’m physically able to.”

Richard Lambert sitting in a tree looking on to the pitch where Epsom & Ewell play, with his back to the camera and the pitch in the background


Epsom Mother and Daughter join British Army together

A mother and daughter from Epsom have completed Army entry training within weeks of each other, marking the start of their respective military careers.

Sherene De Stadler, 40, will join the Army Reserve with the Grenadier Guards, while her daughter Chloe, 17, has graduated from the Army Foundation College in Harrogate.

Chloe was among 750 Junior Soldiers taking part in a parade at Harrogate to mark the end of months of basic training. The programme included military skills, fitness, education and a two-week battle camp and tactical exercise to prepare recruits for Army life.

Having completed phase one training, Chloe will now move on to trade training in her chosen specialism. She hopes to join the Army Air Corps as ground crew, aiming to work with Apache helicopters as part of the rear crew team.

She enlisted shortly after sitting her GCSEs at Epsom High School. “Joining the Army always interested me because of all it has to offer,” Chloe said. “I am grateful for the opportunities it will give my future career and the challenges I will need to overcome to get there.”

Over 5,000 family members attended the parade, including Sherene. “It felt amazing knowing my mum was in the audience, knowing what I’ve gone through to be on that parade square,” Chloe said. “It’s so nice to be able to talk to her about Army life because she understands and can relate to it. I hope my mum is as proud of me as I am of her.”

Sherene, who completed her own basic training weeks earlier, said: “There’s definitely been loads of tears from myself and her father today. Chloe has quit projects before when they’ve been hard, so I’m very proud of her for going through the challenges of Army training and enjoying it.”

Chloe fought to get time off to attend Sherene’s passing out parade earlier this year. “It’s very different from watching your daughter graduate from university,” Sherene said. “We’ve completed training so close together that we both have a unique mother-daughter bond that not many people get to have.”

Chloe’s advice to any young person considering the Army is: “Try your hardest and do not let other people get into your head.”

The Senior Inspecting Officer at the Harrogate parade was Chief of the General Staff, General Sir Roly Walker, with former England football manager Sir Gareth Southgate as guest of honour.

The Army Foundation College takes two cohorts of Junior Soldiers each year, offering either a 49-week course or a shorter 23-week course.

For more information, resources and how to join junior training at AFC Harrogate click here.


LGR and CGR, what’s the difference for Epsom and Ewell?

Two sets of initials could soon reshape local democracy in Surrey – and in Epsom & Ewell in particular.

LGR – Local Government Reorganisation – is the national government’s plan to abolish the county’s current two-tier system of Surrey County Council plus district and borough councils. In its place, two or three large “unitary authorities” would run services such as bin collections, road repairs and adult social care.

CGR – Community Governance Review – is something different. It is a locally led process that can create, merge or change parish council boundaries, or set up entirely new ones. Several Surrey councils, including Epsom & Ewell, have launched CGRs to give residents a direct say in how their communities are represented at the most local level.

What CGRs Do

A CGR reviews whether the smallest level of local government – parish, town, community or neighbourhood councils – reflects local identities and meets community needs. Councils must consult the public before making recommendations.
The aim is to:

  • Give growing communities their own voice
  • Reflect population changes
  • Ensure fairer electoral representation
  • Improve local accountability

Changes could mean creating a parish council for a town centre, merging existing parishes, or adjusting outdated boundaries.

Parish councils have elected members, meet regularly, and can run services such as allotments, parks, bus shelters, community centres, street lighting, litter bins, and festivals. They are funded through a “precept” added to council tax – typically a small sum, but dependent on the services provided.

Why Epsom & Ewell Is Doing a CGR Now

Epsom & Ewell Borough Council is preparing for the possible abolition of the borough in 2027 under LGR. Its CGR is asking residents whether new parish councils should be created for areas within the borough so that, after the borough council is gone, communities still have a local voice.

The consultation runs until 9 October 2025.

The LGR Position – Three Unitary Councils Proposed

This week, Epsom & Ewell Borough Council confirmed its support for a proposal backed by nine district and borough councils to replace the current two-tier system with three unitary councils – East, North and West Surrey – rather than one county-wide authority.

Council Leader Hannah Dalton said she has been speaking with residents at community events:

“People care deeply about their communities and local areas. They want to know their voice will continue to be heard after the changes to local government take place in 2027. This echoes what we found earlier in the year when… we asked residents to tell us what is most important to them about local government reorganisation.”

A spring 2025 survey found 63% of respondents preferred three new unitaries, citing local decision-making and understanding of local issues as their top priorities.

The government’s decision on the future structure is expected in October 2025.

The Link Between LGR and CGR

While LGR is about creating larger unitary councils to simplify services and save money, CGRs are about ensuring that smaller, more local voices are not lost in the process. In effect, as the top tier becomes bigger, the smallest tier could be strengthened.

Epsom & Ewell’s view is that parish councils would give residents “a direct route to be heard” after borough councils disappear, keeping decision-making about local facilities and neighbourhood priorities close to home.

Have Your Say

Residents can take part in the Epsom & Ewell CGR consultation before 9 October 2025. Details are available on the council’s website.

Image shows the three unitary authority solution preferred by most Surrey district councils. Image Waverley Borough Council


Local Epsom lad who became a radio shock-jock in sport passes

James Whale (Michael James Whale) – 13 May 1951 – 4 August 2025

James Whale was born Michael James Whale on 13 May 1951 in Ewell, Surrey, into a middle-class family. His father, David, worked in a family clothing business before running The Green Man pub in Ewell; his mother, Anne (née Price), was a former ballet dancer. He attended Linton’s Lane Secondary Modern and Longmead County Secondary Boys School in Epsom, as noted in your original obituary—he later admitted to disliking Longmead.

After first taking a job at Harrods and briefly becoming a DJ for Radio Topshop in the early 1970s, Whale began his radio career more formally in 1974 at Metro Radio in northeast England, gaining traction later at BBC Radio Derby.

Whale became nationally known during the late 1980s with The James Whale Radio Show on Radio Aire, which became a hit when simulcast on Yorkshire Television and later nationally on ITV. He pioneered what became known as “shock-jock” radio, with a brash, provocative style echoing American counterparts—this defined much of his broadcasting identity.

Broadcasting career highlights

  • TalkSPORT (1995–2008): Whale hosted the late-night show on Talk Radio UK, later renamed TalkSPORT. He became a fixture of overnight radio until his controversial suspension in 2008 for urging listeners to vote for Boris Johnson—he considered legal action against TalkSPORT, which he later withdrew.
  • LBC (2008–2013): Following TalkSPORT, he moved to LBC 97.3, hosting drivetime and other slots.
  • Podcasting and BBC Radio: In 2013, he launched The James Whale Radio Show podcast, and later joined BBC Essex as a breakfast show presenter (2013–2016).
  • Celebrity Big Brother: He appeared in Celebrity Big Brother in 2016, finishing in ninth place.
  • talkRADIO & TalkTV (2016–2025): Beginning in 2016, he hosted evening shows on talkRADIO. He also presented James Whale Unleashed on both TalkTV and talkRADIO. He was suspended briefly in 2018 for a controversial interview—he later returned to air.

Whale was married to Melinda Maxted from 1970 until her death from lung cancer in 2018; they had two sons. In 2021, he married Nadine Lamont-Brown, who remained devoted to him through his illness.

Diagnosed with kidney cancer in February 2000, Whale underwent surgery and chose not to have chemotherapy. In 2006, he launched the James Whale Fund for Kidney Cancer, which later became Kidney Cancer UK (2016), a leading charity supporting patients and research.

In 2020, the cancer returned aggressively, spreading to his spine, brain, lungs, and remaining kidney—he documented this battle publicly and urged others to get tested. In 2023, he stopped treatment, acknowledging he was nearing the end of his cancer journey.

Whale was appointed an MBE in the 2024 New Year Honours for his contributions to broadcasting and charity. He spent Christmas 2024 in intensive care but celebrated his 74th birthday before entering hospice care, passing away peacefully on 4 August 2025 at age 74, with Nadine by his side.

James Whale is mourned as a broadcasting maverick—Britain’s first “shock-jock”—who blended confrontation with compassion, particularly in helping distressed callers. Described as fearless and a beloved figure to many, he leaves behind a legacy of entertainment, advocacy, and resilience.

Image: James Whale – Taken whilst recording The James Whale Radio Show By Rob Deadairpodcast – Own work CC BY-SA 4.0


What has kept us well in Surrey through the ages?

How have people in Surrey looked after their wellbeing through the centuries — and what can we learn from them today? That’s the question behind a new year-long heritage and wellbeing initiative backed by the National Lottery.

It’s Not Your Birthday But… (INYBB), a Surrey-based arts and social impact organisation, has been awarded £99,781 by The National Lottery Heritage Fund to deliver What Keeps Us Well, in partnership with the Surrey History Centre (SHC). The project runs from August 2025 to July 2026.

Drawing on six miles of historic records held at SHC — ranging from medieval manuscripts to community newsletters — the project will explore how people across Surrey have maintained wellbeing through food, exercise, creativity, connection, and community.

INYBB’s artistic team will collaborate with archivists and three local partner groups to deliver the programme:

  • The Halow Project, supporting neurodiverse young people in Guildford and Woking
  • Surrey Gypsy Traveller Communities Forum, promoting inclusion and cultural understanding
  • Surrey Youth Groups, including LGBTQ+ youth, carers and neurodiverse teens in Woking and Knaphill

Together, they will develop:

  • 36 creative workshops
  • Training and community events at the Surrey History Centre
  • A co-created exhibition showcasing historic sources and new creative responses
  • A short documentary film
  • A published anthology of written work
  • A digital wellness guide
  • An open call for artists and writers to create new work inspired by archive material

The project aims to reach over 46,500 people, with a strong emphasis on engaging communities currently underrepresented in heritage activities.

“At a time when mental health challenges are increasing across our communities, this project will highlight how stories from the past can inspire wellness today,” said an INYBB spokesperson.

How to Get Involved

  • Volunteers are invited to help with exhibitions, research and more
  • Venues (libraries, community centres, health hubs) are encouraged to host the free exhibition
  • Artists and writers will be invited to respond creatively to archive materials through an open call launching this autumn

To register interest or find out more, visit itsnotyourbirthdaybut.com or follow @itsnotyourbirthdaybut on social media.


About INYBB

It’s Not Your Birthday But… (INYBB) is a creative organisation working across Surrey and the South East to support wellbeing through arts and social connection. It runs participatory projects that explore identity, place, and belonging — often in partnership with community groups and public bodies. The name reflects the idea that celebration, support and attention shouldn’t be limited to birthdays alone — everyone deserves moments of care and connection, every day.

See HERE more news from the Surrey History Centre

Image: The Centurions group was founded at a meeting of long-distance walking enthusiasts held on 11 May 1911. Courtesy SCC


Epsom & Ewell Community Fund Seeks New Chair

The Epsom & Ewell Community Fund is a philanthropic fund that provides financial support to local charities and projects across the borough.

As Chair, your role is to lead a Fund Panel made up of individuals with experience in serving the local community. The Fund is an ‘area fund’ under the umbrella of the Community Foundation for Surrey.

The Epsom & Ewell Community Fund maintains and builds assets in two parts:

  1. Grants Fund – for immediate grant giving.
  2. Endowment Fund – an investment fund for future generations, with the investment income used for making grants.

Responsibilities of the Fund Panel:

  • Raising philanthropic donations from local high-net-worth individuals, businesses, and other sources.
  • Deciding which local charitable organisations or projects should receive grants.
  • Managing the strategic development and growth of the Fund.

Ideal candidates will bring:

  • Experience of leading a team of volunteers.
  • A passion to improve the lives of local people, especially those experiencing disadvantage.
  • An understanding and/or experience of the voluntary sector.
  • Experience in fundraising, philanthropic giving, or event organisation.
  • A strategic vision.
  • Strong networking skills across the local community.
  • Professional experience in areas such as marketing, communications, fundraising, events, or business networking.

There are currently eight members of the Fund Panel. Meetings are held approximately four times a year, either in person or online. A representative from the Community Foundation usually attends to provide advice and support.

While this is an unpaid, voluntary position, the opportunity to help improve the lives of individuals and communities across the borough is deeply rewarding.

You can find out more about the Epsom & Ewell Community Fund at:
Epsom and Ewell Community Fund — Community Foundation for Surrey

For more information, contact Chris Frost at
chrisfrost810@btinternet.com or 07516 024999

The deadline for applications is 5pm, Friday 19th September 2025.


Surrey town going to the dogs with 24/7 gambling casino?

A budding Surrey casino has applied for a 24/7 gambling licence despite local opposition. Golden Slots (Southern) Limited has asked for a 24/7 gambling licence for an adult gaming centre in the former Barclays bank building on Church Street, Ashford.

Spelthorne Borough Council has refused planning permission three times for the gaming centre- but was eventually overruled at appeal in April 2025.

The government planning inspector green lit the scheme but the approval came with conditions: the 24-hour opening hours originally proposed were reduced to 9am-11pm and requirements were placed on sound insulation and managing potential late night disturbances.

The applicant’s agent said: “Irrespective of whether a premises licence is granted to operate 24/7 my client does not intend to breach any planning condition on opening hours.”

The licencing application states “the premises will be open 24/7” and states there is no restriction on opening times for adult gaming centres. According to the council, the adult gaming centre would still have to comply with planning conditions even if a 24-hour licence was granted. The discrepancy regarding opening hours can be dealt with at the sub-committee hearing.

Spelthorne councillors voted to support a national campaign urging the Government to modernise gambling laws at a full council meeting on July 17.

The motion proposed by Cllr Harry Boparai and seconded by Cllr Katherine Rutherford calls for councils to be granted powers to implement stronger safeguards to better protect communities from gambling-related harm and to work with local health and voluntary sector partners to signpost residents to gambling addiction support and education initiatives.

The gambling licence application details an electronic lock will be used between 10pm-8am with the door locked during these hours and opened by a staff member when a customer wants to enter the casino.

The maglock will also be used when the machines are being emptied and refloated when the premises will be closed, the application said.

The application reads: “At least two members of staff working on site at any given time on the basis of a maximum of eight customers, if the numbers increase then an additional member of staff will be used for busier periods.”

Proposed design layouts of the casino show 42 seats around the edge of the premises, including a kiosk/ customer service desk with 20 seats. The number and type of adult gaming machines have not been included in the licence application.

The application also includes a local gambling risk assessment outlining how the operator plans to minimise harm to children, vulnerable people and the wider community.

Mitigation measures include 24-hour CCTV, staff training, a ‘Think 25’ age verification policy and access to self-exclusion tools for customers.

The risk assessment acknowledges the site’s proximity to schools, care homes, ATMs and existing gambling premises but insists there is a low risk of harm because of the proposed safeguards.

The application read: “Golden Slots is an established operator that has held an Operating Licence since January 2016 without any enforcement action taken against it. It operates other sites in Milton Keynes, Haringey, Cricklewood and Northampton.”

Residents can comment on the application on the council’s website until August 27. Police and public health officials can also submit comments.

Plans submitted to turn the vacant bank into an 24/7 adult gaming centre (image Google)


Asylum hotel tension mounts in Surrey

The leader of Spelthorne Borough Council has again written to the Home Office, demanding the government to abandon controversial plans to use Stanwell Hotel exclusively for single male asylum seekers.

The Home Office announced on August 1 it was temporarily pausing the scheme. But it has not been abandoned.

In her second letter on the matter, this time addressed to the Minister of State for Border Security and Asylum, Cllr Joanne Sexton warned the Home Office there could be “further escalation within the community” if this “urgent and significant” issue is not seen to.

She wrote: “I am writing to you to register heightened community concern over the potential consequences of the proposed changes and the impact they will have on Stanwell Village.”

The renewed letter comes just days after hundreds of people protested outside the hotel near Heathrow Airport. Dozens of signs were held stating ‘Just say no’ and people were chanting outside the hotel.

So far two people have been arrested during the protests, one on suspicion of attempted arson and another on suspicion of “conspiracy to commit violent disorder and aggravated trespass”.

Councillors and Spelthorne MP Lincoln Jopp have also expressed disappointment at the situation, urging the Home Office to listen to the community.

The Home Office have since paused the plans but Cllr Sexton has urged for a meeting to be arranged with herself and the Labour Group Leader, Cllr Jon Button, in whose ward the hotel is located.

In her first letter on July 25, Cllr Sexton had warned the Home Office has caused “alarm” in the community and is completely inappropriate for the area.

She said the decision would undo months of successful integration and was made without any proper consultation with the council or residents.

A Home Office spokesperson said: “The government is reducing expensive hotel use as part of a complete overhaul of the asylum system.

“From over 400 asylum hotels open in summer 2023, costing almost £9m a day, there are now less than 210, and we want them all closed by the end of this Parliament.

“We will continue to work closely with community partners across the country, and discuss any concerns they have, as we look to fix this broken system together. The security of the local communities within which hotels are located will always be our paramount concern.”

Image: Stanwell Hotel protest on July 31. (Credit: Sam Jennings/ Facebook) Permission for use.


Carers respite at the Crossroads in Surrey?

A row has erupted over the sudden withdrawal of Surrey County Council funding for respite care provided by the long-standing charity, Crossroads Care Surrey, leaving hundreds of unpaid carers uncertain about their future support.

Crossroads Care Surrey announced this week it has stepped in to safeguard the wellbeing of 274 unpaid carers after what it calls a “U-turn” by the local authority on a previously agreed commitment to honour their full entitlement to respite breaks.

The charity, which has delivered government-funded respite care for unpaid carers across Surrey for over 14 years, was given six months’ notice in February 2025 that its contract—due to run until March 2027—would end early on 4 August 2025.

The controversy surrounds carers who were told they would still receive their full allocation of 70 hours of respite, even after the early termination of the contract. However, according to Crossroads, the Council has now withdrawn that commitment, leaving carers with “just a few weeks’ notice” of lost support.

“This abrupt U-turn not only breaks the promise made to unpaid carers, it also places already exhausted individuals in an impossible position,” said Terry Hawkins, CEO of Crossroads Care Surrey. “We know just how vital these respite breaks are for carers’ mental and physical health… the loss of this service will undoubtedly place an even greater burden on the already stretched GPs and hospitals across the county.”

Despite the withdrawal of public funds, Crossroads confirmed that thanks to a surge of generous donations, the charity will continue delivering the promised respite hours until 30 November 2025.

“Whilst it’s deeply disappointing to see the council walk away from their commitment, we’re proud to stand by unpaid carers when they need us most,” added Hawkins. “It has given us the means to do the right thing, and we are incredibly grateful.”

The charity is urging carers affected by the cut to contact Surrey County Council if they wish to challenge the withdrawal or explore alternative respite options. Carers can also access support beyond November through Crossroads Direct, a self-funded version of the service.

“We’re Putting Choice Back in Carers’ Hands”

In response to the criticism, Cllr Sinead Mooney, Surrey County Council’s Cabinet Member for Adult Social Care, insisted the authority had worked constructively with Crossroads to manage the transition.

“We’re pleased that Crossroads Care Surrey has confirmed they will honour their agreements with carers by continuing to offer replacement care for those with remaining hours, following the end of the council’s contract,”
said Cllr Mooney.

She explained that the replacement respite care was provided under individual agreements between carers and Crossroads, not directly guaranteed by the Council.

The Council defended its decision to introduce a new carers’ wellbeing support scheme, offering £300 on a pre-paid card to give carers “complete flexibility” over how they arrange their breaks.

“This new offer… has the potential to benefit many more carers across Surrey,” said Mooney, adding that it puts “choice and control back in the hands of carers. Our priority is to support carers in the best way we possibly can with the resources we have.”

The Council also pointed to its “Good” rating from the Care Quality Commission, which cited co-produced strategies with carers as part of its ongoing commitment to improvement.

Mooney urged any carer affected to contact the County Council’s information and advice service.

Crossroads Care Surrey says this is about trust and continuity—many carers joined the service with the understanding that support would remain, regardless of the Council’s early termination of the contract.

As the situation unfolds, the spotlight falls on the financial and strategic pressures facing local authorities, and whether charitable donations can sustainably replace core public service funding.

Crossroads has reaffirmed its mission to campaign for the rights of unpaid carers and is calling on individuals, businesses, and communities to help ensure that “no carer is left without support.”

For further details, visit: crossroadscaresurrey.org.uk


If you are an unpaid carer affected by the recent changes, contact Surrey County Council’s adult social care information and advice line or Crossroads Care Surrey for assistance.

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