Residents of Langley Vale, an estate adjacent to the renowned Epsom Racecourse, have expressed growing frustration and concern over repeated incidents of anti-social behavior and vandalism coinciding with the annual Derby week. The community’s grievances were vividly shared through a series of social media posts, highlighting a range of disturbances and a perceived lack of adequate police response.

One resident described a troubling encounter with three males, one of whom had a cast, yet lamented the police’s apparent indifference. “This is serious now, not just knock down ginger, but they don’t seem to be taking it seriously. They should be going on site and looking for these culprits. The police should be patrolling this whole area of the downs anyway. They know we get trouble every year; a burnt-out car last year on the downs and theft,” the post read.

Another resident voiced their anger over the disruption Derby week brings to the village, accusing the police of failing to ensure community safety. “The whole village gets held hostage this time of year, and the police don’t do enough at all to make the residents feel safe,” they stated.

The most alarming incident reported involved the shattering of bedroom windows by ball bearings, suspected to have been launched with a catapult, between 10-11 PM. Fortunately, the children’s rooms were spared. The attack occurred at the top of Grosvenor Road, near the bridle path. “Reported it to the police, obviously, but if anyone has had similar treatment or saw anything suspicious, can you let me know or report it to 101,” the resident urged.

Further reports of catapult and ball bearing damage surfaced within the village, including a patio door destroyed within a half-hour span. The resident noted the impressive accuracy of the attack, considering their home’s secluded position next to the woods. They identified a pattern, suggesting the culprits were targeting homes from the bridle path at the top of Rosebery, Grosvenor, and Beaconsfield Roads, areas supposedly under police dispersal orders. “Despite these boys being exactly in the same place three evenings and nights running, no police presence was seen at the top of the village,” the post concluded.

As Derby week continues, Langley Vale residents remain on edge, calling for more proactive measures from law enforcement to protect their community from further disturbances.

Inspector Kelly Clifton-Sinclair, Borough Commander for Epsom and Ewell, said: “We are aware of reports of anti-social behaviour and criminal damage in the Langley Vale area. We know that these crimes can have a serious effect on the local community, and I would like to reassure residents that we are investigating all possible lines of enquiry so that we can work to identify those responsible. Since the reports were made to us, we have had officers patrolling the local area, proactively speaking to the local community and those affected, to make sure residents feel safe.

“If you are a victim of crime, or have recently been a victim of crime, please report it to us so that we can investigate it thoroughly. Each report helps us to build our understanding of crime in the area so that we can respond, work to deter crime, and help keep our communities safe. If you have any information that might assist our investigation, please get in touch with us via Messenger quoting PR/ 45240061106.”

Last night, Epsom College played host to BBC’s Question Time, with Fiona Bruce at the helm. She opened the programme by highlighting Epsom’s famed salts and rich horse racing heritage.

Epsom and Ewell Times will be staging a local “Question Time” for the Epsom and Ewell Parliamentary Candidates at the Adrian Mann Theatre, NESCOT, Reigate Road in Ewell at 7pm on Wednesday 26th June. All welcome.

The Panel included Damian Hinds MP the Conservative School Minister, Wes Streeting MP, Labour’s Shadow Health Secretary, Nigel Farage, Reform UK President, Rose Hudson-Wilkin, Bishop of Dover and Piers Morgan, TV Presenter and Former Newspaper Editor.

Here is a summary of some of the questions and responses:

Question: “Is the idea of bringing back national service anything more than a political stunt?”

    Damian Hinds: Defended the idea, suggesting it would broaden opportunities and foster a cohesive society, though Bruce noted criticism from senior military figures.

    Wes Streeting: Highlighted existing opportunities like local cadets and questioned the government’s track record over the past 14 years.

    Rose Hudson-Wilkin: Cautioned against backdoor conscription, referencing existing youth programs.

    Piers Morgan: Supported the idea for its potential to instill responsibility, but emphasized the need to address broader issues affecting young people.

    Nigel Farage: Dismissed the policy as a focus groupdriven stunt, pointing out its limited scope.

Question: “Labour claims to reduce (NHS) waiting lists by extending working hours and asking doctors to work on weekends. Where will you find the staff?”

    Wes Streeting: Explained plans for voluntary extra shifts, while acknowledging current pay and working condition issues.

    Damian Hinds: Agreed on the need for more doctors and better technology, but noted industrial action worsened the backlog.

    Piers Morgan: Criticized the system’s inability to cope with population growth and increased life expectancy.

    Nigel Farage: Called for a rethink of NHS funding.

    Rose Hudson-Wilkin: Highlighted the delay in developing a workforce plan.

Question: “Regardless of people coming over on small boats, legal immigration is out of control. What is the solution?”

    Nigel Farage: Blamed Labour for opening the door to high migration and called for using Brexit powers to control it.

    Rose Hudson-Wilkin: Advocated for addressing global issues causing migration and warned against political scapegoating.

    Damian Hinds: Emphasized the need to welcome contributing migrants but acknowledged current numbers were too high.

    Piers Morgan: Warned about the rhetoric used in discussing migrants and criticized the lack of control postBrexit.

Question: “Is it morally right to impose a tax on parents’ aspirations for their children?”

    Wes Streeting: Defended Labour’s plan to remove tax exemptions for private schools, arguing for better funding for state schools.

    Piers Morgan: Condemned the policy as envy driven and harmful to aspirations.

    Damian Hinds: Questioned the impact and minimal revenue from the tax.

    Rose Hudson-Wilkin: Called for equitable resourcing of all schools.

    Nigel Farage: Suggested more scholarships for working class children instead of taxing private schools.

The heated debate at Epsom College will be a night to remember for those lucky to get in and everyone at Epsom College who watched it.

Maraam Nusair

Michael Gove MP for Surrey Heath has brought the total Conservative MP retirees in Surrey to SIX out of the ELEVEN all present Conservative held Surrey constituencies.

On 5th February Kwasi Kwarteng the Conservative MP for Spelthorne announced he will not stand at the upcoming General Election.

With Paul Beresford MP for Mole Valley, Dominic Raab MP for Esher and Walton, Crispin Blunt MP for Reigate and Banstead and our own Chris Grayling MP for Epsom and Ewell, all having confirmed they are not going to run, this leaves 5 Surrey Conservative MPs still standing.

One can expect Jeremy Hunt MP for South-West Surrey, who serves in the Cabinet, to seek re-election. Jonathan Lord MP for Woking, Ben Spencer MP for Runnymede and Weybridge, Angela Richardson MP for Guildford and Claire Coutinho MP for East Surrey are assumed to be still up for the fight.

Epsom and Ewell Conservatives have already put in place their new prospective Parliamentary Candidate, Mhairi Fraser, an anti-corruption lawyer.

She will be challenged by Helen Maguire of the Liberal Democrats, Gina Miller of the True and Fair Party and Steve Mckenna of the Green Party and Mark Todd for Labour. It is understood a Reform Party candidate will stand but despite asking one of the Party’s street canvassers to get in touch with Epsom and Ewell Times, we have heard nothing to confirm.

Related Reports:

Surrey’s Tory MPs exiting the County

Conservatives adopt new contender for Parliament

Grayling not to contest a seventh election

Esher & Walton up for GRaabs

Surrey’s longest sitting MP to stand-down

With the date of the General Election confirmed to be the 4th of July 2024 Epsom and Ewell’s Member of Parliament since 7th June 2001, Chris Grayling, who is not standing for Parliament this time, writes to his constituents.

The Fire Brigade Union (FBU) has vehemently opposed the closure of Banstead Fire Station, claiming potential increases in response times could be “detrimental” to public safety.

Banstead Fire Station could move into Godstone under new proposals by Surrey Fire and Rescue Service.

“We emphasise that the closure of Banstead Fire Station could have severe consequences, as a typical house fire can double in intensity every minute,” said Karl Jones, FBU Secretary in a letter to Chief Fire Officer Dan Quin. Karl called on the service to seek an alternative location as the public should “not be exposed to potential greater response times”

The average response time to critical incidents in Reigate and Banstead is seven minutes and 23 seconds. It would increase to eight minutes and three seconds if the move goes ahead,  the draft plan said.

Across England and Wales, the average response time to primary fires was 9 minutes and 13 seconds, according to the most recent Home Office data. This was an increase from the previous year – with the largest component was drive time,

Moving Banstead Fire Station nine miles down the road would mean the average response time would still be under the service’s 10 minute response standard for critical emergencies.

Under the reforms, the response time could put Banstead from 9th ‘place’ in terms of response times in Surrey, to joint 17th according to 2023 data from a Freedom of Information (FOI) request.

“I’m not convinced of the average response times with the geography of the area,” said Mark Johnston, Lib Dem parliamentary candidate for Reigate and Banstead. He said the response times are only averaged across the borough as a whole and did not take into account new developments in the area.

Moving the crew and equipment from Banstead to Godstone will provide better positioning of cover for the whole of the county, according to the Service. Response times for Tandridge is currently eight minutes and 42 seconds, which would be cut by 10 seconds under the plans.

Specialist software is used to calculate response times by using ‘normal road speeds’, which is equal to or slightly below the speed limit to reflect traffic and other impacts. Surrey Fire and Rescue Service said: “We are confident that when our crews are driving to an incident, also on blue lights, that our estimated response times accurate.”

Surrey Fire and Rescue Service said it is made aware of new developments in Surrey and is consulted on them in relation to access and hydrants. The service also said it reviews any current, new or emerging risks on an annual basis.

A Service spokesperson said: “We will still ensure that we can respond to emergencies in the Banstead area swiftly and with the appropriate resources and equipment when needed. We will also ensure that we continue to work with communities in Banstead to prevent these emergencies in the first place.”

Housed in the former police house, Banstead fire station is ‘not fit for purpose’, the service said. Crews cannot train on the site and have to visit other fire stations instead. Owned by Surrey Police, the lease on the station also ends in 2025. Surrey Police said the site has been “decommissioned” and has been on the disposal list since 2015.

Despite some members of the public labelling the proposals as a ‘cost-cutting’ exercise, the service added it will invest around £800,000 to ensure Godstone Fire Station is fit for this increase in people and equipment.

After extensive work, Surrey Fire and Rescue Service claim that there is no other appropriate location in Banstead. The new ambulance site at the Horseshoe in Banstead was ruled out due to emergency response times as the site is closer to Epsom, which already has sufficient fire and rescue cover and low response times.

Other sites included: The former Dormers Care Home, the former depot at Beech Grove and the detached playing field adjacent to Marden Lodge School in Caterham. However, these options were rejected due to unsuitable leases and access issues.

Taking a staged approach, Surrey Fire and Rescue Service hope to implement the accepted changes gradually throughout 2025-2030. and review them throughout the process.

Related reports:

Auto fire alarms need a 999 before fire service respond in Surrey

Not such a rosy report on Surrey Fire Service

_{Image – Banstead Fire Station – credit Google street view}

The death of a “fit and active” cyclist has prompted a coroner to raise concerns over paths near a main road in Tadworth.

A man named John Bass died after falling from his bike following an incident involving a van on the A217 at Tadworth in December 2022.

Encroaching mud, twigs and grass more than halved the width of the popular cycle path which poses a risk of further fatalaties, a coroner said at Mr Bass’s inquest.

The 80-year-old was considered a “fit and active cyclist”. While the footpath from which Mr Bass fell was 1.4 metres wide, due to encroaching mud, grass, twigs and acorns on the pavement space, the space where he was able to cycle was reduced to only 0.6 metres wide. 

Weeks before his death, a highways  inspector visited the path and did not consider the narrowing of pathway as a safety concern.

Assistant Coroner Krestina Hayes found in a Prevention of Future Death Report: “There is a risk to future pavement users if clear guidance is not provided to inspectors to identify safety concerns regarding vegetation growth on footpaths.”

The report, published May 14, 2024, also expressed concerns that the frequency of the yearly road inspections should be reviewed.

Speaking at the inquest, Mr Bass’ family advised the footpath by the Tadworth Road is used regularly by cyclists to avoid the vehicles on the busy road, where the speed limit is up to 40mph. 

As the highway authority, Surrey County Council (SCC) is responsible for maintaining public highways. Although there is reference to trees and vegetation in SCC, there is no clear guidance on encroachment on pavements. 

Inspected yearly, the stretch of highway was examined by car on November 14, and on foot on 22 November. No safety defects were found to meet intervention level  by SCC. The family said the pavement was cleared shortly after the accident. 

A spokesperson for SCC said: “Our deepest sympathies remain with John’s family and friends, and we will respond to the Coroner’s report following careful consideration of the concerns raised.”

SCC has been given until 3 July to respond to the report.

_{Image: A217 Road, Near Tadworth, Banstead. (Photo Google)}

The Liberal Democrats continue to tighten their grip on Epsom & Ewell’s southern flank in Mole Valley, as the Party cements its position in Leatherhead. With two out of three seats in Leatherhead South now in the hands of the Lib Dems, the Conservatives are now down to just two seats in the whole of the Mole Valley district.

According to the Lib Dem PPC the general election stage in the wider Epsom & Ewell constituency is now set for a two horse race between the Liberal Democrat’s Helen Maguire and the Conservative Mhairi Fraser.

Commenting on the recent Mole Valley Council elections results Helen Maguire said, “Each month we are knocking on 1000s of doors and hearing from residents who are understandably upset with the way this government is running this country. They are looking for a change. With the boundary changes, Labour declaring the seat a non-battleground seat and the Liberal Democrats now having more councillors than the Conservatives across the country, we know there is a good chance of change here in Epsom, Ewell, Ashtead & Leatherhead.”

Mhairi Fraser, the Conservative Prospective Parliamentary Candidate responded: “Although the results were not what we had hoped or worked hard for, I am incredibly proud of the integrity our local Conservative candidates showed. We ran an honest campaign focusing on what the Conservatives will continue to fight for on behalf of local residents, without resorting to attacking our individual opponents on the doorsteps or in our literature. I wish the new and re-elected councillors well in the term ahead, but the Conservatives will continue to be the loudest voice against the Liberal Democrats’ plans to forever destroy our Green Belt, and to plaster tower blocks over the green spaces in our towns.”

Mark Todd, Chair of the Epsom and Ewell Labour Party said: “”As a rule of thumb, Epsom town centre and the north of Epsom and Ewell are strong for Labour, as you move South the areas become more Conservative. We were very heartened therefore by the results in Leatherhead at the local elections. It was the first year Leatherhead has been part of the Epsom and Ewell Constituency and we fielded fantastic local candidates who live and work in the area. We got really good feedback on the doorstep and the Labour vote across Leatherhead increased by 73%. A similar swing will see us win the Epsom and Ewell constituency in the upcoming General Election.”

The Labour Party is yet to select a Prospective Parliamentary Candidate for the constituency. Epsom and Ewell Times has been informed that National Labour Party managers are conducting due diligence on all prospective MPs. Once they have completed this, they will give the Epsom and Ewell Labour Party a shortlist for local member’s consideration.

Local Council elections in Mole Valley in Leatherhead, which will be within the recently changed boundaries of the Parliamentary Constutuency of Epsom and Ewell, produced two Liberal Democrat victories on 2nd May. In Leatherhead North Benjamin Wear secured 671 votes with the Conservative candidate Alan Gibbs trailing with 327 votes. In Leatherhead South Gareth Parsons gained 970 votes against Conservative Tim Hall getting 714 votes.

Wards in Ashtead also went to the polls and returned independent candidates with healthy majorities.

2019 General Election result:

Related reports:

Conservatives adopt new contender for Parliament

LibDem PPC awarded Medal by the King

Grayling not to contest a seventh election

Opposition unite against division of opposition

First Surrey Borough with no Conservative Councillors

Background to Image: Gordon Ednie  License details. Heads added by Epsom and Ewell Times.

Pressure to free up hospital beds can “rush” clinicians to make under-informed decisions and discharge plans, a coroner has found. 

A man who tragically died from hypothermia and chronic alcoholism in Epsom General Hospital prompted a coroner to raise concerns that demands on beds can put patient safety at risk.

A local man was admitted to hospital three times from October 22 to December 5, 2022. Each time, the underlying cause of his condition was not diagnosed and he was soon after found to be medically fit for discharge. He died on December 12 2022, after being found profoundly hypothermic the previous day. 

Coroner Caroline Topping found: “Pressure on staff to vacate hospital bed spaces led to inadequate discharge planning and more than minimally contributed to the death.”

It was accepted by the Epsom and St Helier NHS Trust that pressure to vacate hospital bed spaces contributed to the inadequacy of discharge planning. The coroner ruled the need to free up a bed space led to the patient’s rushed release on December 5, 2022 without an adequate care plan being in place.

Nationally, the NHS faces significant pressures to use beds as efficiently as possible. The Trust said it will never willingly compromise a person’s safety by discharging them sooner than it should.

Clinicians and staff discharged the patient without knowing what underlay his deterioration and how his ability to self-care was impacted.

His expressed wish to go home alone was “erroneously” relied on to justify an “unsafe” discharge on the basis he had capacity to make a decision, according to the coroner’s prevention of future death report.

An  inquest on March 12 2024, heard how the man was suffering from alcohol related brain damage, impacting his mobility and fluctuating confusion. Malnourished, as a result of his chronic alcohol use, his health had declined and he lost a significant amount of weight over the summer. 

Continuing to “abuse alcohol”, he was self neglecting and his ability to live alone was reduced. He developed hypothermia in an inadequately heated flat and had not been eating properly.

Contrary to NHS policy, the man was not identified as a vulnerable patient. Any adult unable to take care of themselves (e.g. alcohol as a risk factor) is defined as a vulnerable adult. 

The coroner found there was a lack of information sharing and investigation in relation to the discharge planning for the patient. 

Reportedly unaware of the discharge planning policy, staff made decisions in a vacuum. There was no understanding of the mans’s recent history of frequent admissions, his diagnosis or sufficient investigation of his home circumstances.

The man’s family was not involved in the discharge planning. Concerns were raised by the family on a number of occasions about his ability to look after himself. No heed was paid to these worries and the man was discharged on December 5 to live at his own flat  without an adequate care plan in place. He died a week later.

The coroner’s report states the Trust has already put in place a number of improvements around effective information sharing and recognition of safeguarding issues, including self-neglect.

However, she “remained concerned” that the hospital’s discharge policy remains under review, including how families are involved, meaning it has not been possible to access how effective it is.

The coroner wrote to St George’s Epsom and St Helier Hospital Group and NHS England to raise her concerns, which also included pressure to vacate beds leading to rushed under informed decision making and ability to prepare ‘properly considered’ discharge plans, urging them to take action to reduce the risk of future deaths.

A Trust spokesperson said: “We are deeply sorry that we didn’t give [the man] the care that he and his family were entitled to expect, and our heartfelt apology and condolences go out to [his] family.

 “We took immediate steps to review our discharge process, adding in additional checks, greater contact with families of vulnerable patients and we have also improved safeguarding training for our staff.”

Epsom and St Helier Hospital added they will respond fully to the coroner’s concerns within the set timeframe, by June 12, 2024. 

Rated as ‘good’ in an inspection in 2019, the Care Quality Commission (CQC) said it has received the coroner’s report on the hospital. The CQC said, as always, it will utilise the information during its forthcoming engagement meetings with the Trust. 

The result of the 2nd May 2024 election for Surrey’s Police and Crime Commissioner was announced Friday and the Conservative Candidate, Lisa Townsend, was re-elected despite a substantial drop in turnout.

The re-elected Commissioner vowed to continue supporting a “back to basics” approach to policing in Surrey. She received 95,538 votes in Thursday’s PCC election. Paul Kennedy for the Liberal Democrats closed the gap significantly. Trailing by 12% points in 2021 he narrowed Lisa Townsend’s lead to 5% points this time round.

Epsom and Ewell‘s own candidates fared honourably with Kate Chinn for Labour narrowly ahead of independent Alex Coley with 42, 813 and 42,052 votes respectively. Ms Chinn is Borough Councillor for Court Ward and Mr Coley for Ruxley Ward.

The result was announced in Redhill Friday afternoon after votes from across the county were counted.

Ms Townsend, who has served as Commissioner for more than three years since winning in 2021, vowed to continue supporting Surrey Police’s renewed focus on issues that matter most to residents, such as tackling anti-social behaviour, shoplifting, and targeting persistent offenders.  

She said the Force now has more officers than ever before, and under the leadership of new Chief Constable Tim De Meyer, they are concentrating on combatting those crimes that matter most to the Surrey public.  

Chief Constable Tim De Meyer said: “Surrey Police warmly congratulates Lisa Townsend on her re-election as Police and Crime Commissioner. We look forward to continuing to work with her on challenges such as tackling violence against women and girls, improving our response to calls from the public and bringing more offenders to justice.”  

Turnout was 29.9 per cent, compared to 38.8 per cent in the last Police and Crime Commissioner election in 2021. The total number of verified ballot papers was 265,682 from a total electorate of 888,083.

Related reports:

Surrey’s next Police and Crime Commissioner will be?

Epsom and Ewell candidates dominate Police Commissioner election

Clash Over Funding and Priorities in Surrey PCC Race

Nescot college in Ewell, Surrey is investing £650,000 to transform a hair studio on campus into a virtual reality (VR), immersive space for its students. The state-of-the-art technology, currently being installed, will be used across a wide range of courses on offer at Nescot and includes driving simulators and immersive learning spaces which work with a variety of artificial intelligence (AI) tools. This will allow students to gain specialist skills and experiences, like driving a forklift truck, or navigating a busy A&E ward, without even leaving the classroom.

Nescot will have a range of cutting-edge technology, including an Igloo, immersive room, and vehicle simulators. The Igloo is cylindrical, six metres in diameter and features a 360-degree projection system that can ‘transport’ groups of students around the world. It offers things like virtual field trips, design opportunities and gaming development. It can also recreate complex activities or hazardous environments so students can safely learn.

A suite of four advanced simulators will provide vehicle handling training for a wide range of machinery, from cranes to fire engines.  These simulators, alongside virtual reality headsets, will mean students can work together to refine their driving or operation skills in a realistic scenario where multiple machines or vehicles are in use.

The immersive room has a projection system which equips all the walls with screens. Two of the screens are interactive and respond to touch, creating a hands-on learning experience. Two ultra-high-definition screens are also incorporated, and cameras enable instructors and students to magnify objects of interest and project them onto any of the four screens, facilitating discussion. The technology also brings remote learners into the classroom via a dedicated video call screen.

The facility further cements Nescot’s reputation as a hub of innovation, having recently opened robotics, AI and cyber security facilities as part of its Institute of Technology. The staff/student hair studio, which was a commercial salon and not a learning space for students, has already moved out of the space and has been relocated nearby. There is no impact at all on the Nescot hairdressing course, which is still a valued part of the curriculum.

Julie Kapsalis, CEO and Principal at Nescot said “We pride ourselves on innovation, and giving our students the best experience at Nescot, so we’re adopting this cutting-edge technology which will be a game changer. It can virtually transport students around the world to learn, allows them to safely practice dangerous scenarios, and is a fun and exciting way to boost motivation, creativity, and engagement. We can’t wait to get it installed.”

Somayyeh Clifton, Head of Quality Improvement & Innovation at Nescot said “This is not just for students doing IT related subjects, we expect it to be used across the whole curriculum, giving students the skills and experience they need to succeed in the modern world. We’ve come a long way since teaching from the front of the room and we really value the importance of learning through experience. We’re keen to get prospective students along to our open days to find out more about this, and what we’ll have to offer in the next academic year.”

Julie and Somayyeh are both part of AI in Education initiative, with Julie sitting on the Strategic Board and Somayyeh on the Practitioners Panel. AI in Education aims to support and advise schools and colleges so they can maximise the benefits of AI and minimise the risks.

The funding to create the immersive space has been provided from the Government’s Local Skills Improvement Fund, a project which aims to support local people into work. Nescot is working with other local colleges and universities to better support the skills needs of the labour market in key areas identified by local businesses – CreaTech, Advance Manufacturing, Engineering and Construction, Digital, and Employability and Professional skills.

As well as being beneficial for Nescot students, the college will be encouraging local businesses to get involved, by using the technology to train staff. Partnerships with business and enterprise are invaluable for both parties as organisations get to access cutting edge training and learning resources, plus a pool of talented, experienced students who can enter the workforce via apprenticeships, work placements and post-college recruitment.

Nescot offers college courses for school leavers and adults, with a wide range of career-focused vocational courses including Animal Care, Business, Computing and IT, Construction, Performing Arts, Childcare, Health & Social Care and Beauty Therapy. The college has two events coming up, where prospective students can see what’s on offer, and learn more about the immersive classroom as it’s being built.

• Open evening, Wednesday 22 May 2024, 4.30 – 7.30pm
• Summer fair, Saturday 15th June 2024, 10.00am – 2.00pm

To find out more, call 020 8394 3038, visit www.nescot.ac.uk or email adviceteam@nescot.ac.uk

Local businesses interested in using the immersive classroom for training, or working with the college on apprenticeships, work placements or recruitment should contact businesscentre@nescot.ac.uk or call 020 8394 8593.